Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
18
18
years of professional experience
Work History
Operations Supervisor
McKesson Specialty Health
09.2018 - Current
Served as interim Operations Manager during short-term and long-term absences.
Evaluates team member performance and productivity, provided feedback and implemented corrective actions.
Enforces regulatory and company policy compliance to improve workplace and employee safety and readiness.
Enhances operational performance and reduced labor expenses by developing and optimizing standard practices.
Conducts root cause analysis in deficient areas to identify and resolve issues.
Motivates warehouse team to consistently accomplish operations goals and exceed performance targets.
Implements policy and procedure updates to improve workflow and productivity.
Team Leader of Operations
McKesson
04.2016 - 09.2018
Promoted to Operations Supervisor.
Lead Cage and Vault department teams.
Balanced and maintained a 100% DEA inventory for 13 months straight.
Lead areas of operations related to picking and shipping controlled-substance products.
Prepared daily workloads for team and coordinated the daily allocation of work.
Improved team efficiency and productivity by restructuring workflow and managing assignments.
Motivated and trained employees to maximize team productivity.
Worked with team to identify areas of improvement and devised solutions based on findings.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to cohesive work environment.
Material Handler III
McKesson
11.2014 - 04.2016
Promoted to Team Leader.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Used hand-held scanners and physical logs to accurately track item movements.
Transported inventory items to appropriate locations.
Kept storage areas organized, clean, and secure to fully protect company assets.
Team Leader of Operations
McKesson
05.2007 - 11.2014
Lead core group of associates responsible for VA CMOP account.
Oversaw $30 million workload and consistently achieved productivity targets.
Adhered to applicable guidelines and requirements, and assisted team in doing same.
Contributed to interviewing process and made new hire recommendations.
Conducted root cause analysis in deficient areas to identify and resolve issues.
Maintained clean and well-organized production area to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Material Handler III
McKesson
07.2005 - 05.2007
Promoted to Team Leader.
Used hand-held scanners and physical logs to accurately track item movements.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Transported inventory items to appropriate locations.
Kept storage areas organized, clean, and secure to fully protect company assets.
Customer Care Advisor and Application Processing at McKesson Specialty HealthCustomer Care Advisor and Application Processing at McKesson Specialty Health