Computer Help Desk Technician with expertise in network infrastructure, VoIP and PBX systems, and desktop support for both Windows and Mac OS environments. He is known for his strong customer service skills, effective communication, and ability to simplify complex technical concepts for clients. With experience in creating technical documentation and providing client training on IT solutions, Proactive problem-solver who adapts quickly to new challenges and works well in team settings. Eager to continue developing his skills and contributing to a dynamic IT environment.
CompTIA A+
CompTIA Network+ (in progress)
CompTIA A+
CompTIA Network+ (in progress)