Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Hidalgo

Chicago,IL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a team member for the industries I am very familiar with. Ready to help achieve company goals.

Overview

4
4
years of professional experience

Work History

Dispensary Agent

Ascend At MOCA
02.2022 - 12.2022
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Managed cash register operations.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Labeling inventory

Budtender

Tweedleaf
04.2021 - 11.2021
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Checked guests' photo identification for validity and age requirements.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Human Resources Administrator

Swissport International
07.2019 - 03.2020
  • Prepared new hire letters, employee contracts and corporate policies.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Updated HR database with new employee information, changes in benefits and other details.

Bartender/Barback

Annoyance Theater & Bar
10.2018 - 06.2019
  • Restocked ice, condiments and snacks.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Replaced empty kegs and soda syrups.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Delivered food to customers at bar and tables.
  • Learned how to make wide variety of mixed drinks.
  • Engaged in suggestive selling and other sales techniques.

Bartender/Server

D4 Irish Pub & Cafe
03.2017 - 09.2018
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Checked guests' identification before serving alcoholic beverages.
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.

Education

Associate of Arts - Theatre Arts

City Colleges of Chicago - Wilbur Wright College
Chicago, IL
06.2014

High School Diploma -

Amundsen High School
Chicago, IL
06.2011

Skills

  • Customer Service
  • Time Management
  • Problem-Solving Skills
  • Strong Communication Abilities
  • Critical Thinking
  • Order Fulfillment
  • Business Development
  • Product Sales
  • Public Speaking

Timeline

Dispensary Agent

Ascend At MOCA
02.2022 - 12.2022

Budtender

Tweedleaf
04.2021 - 11.2021

Human Resources Administrator

Swissport International
07.2019 - 03.2020

Bartender/Barback

Annoyance Theater & Bar
10.2018 - 06.2019

Bartender/Server

D4 Irish Pub & Cafe
03.2017 - 09.2018

Associate of Arts - Theatre Arts

City Colleges of Chicago - Wilbur Wright College

High School Diploma -

Amundsen High School

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Brandon Hidalgo