Brandon Higbee
Tooele,UT
Summary
Dynamic professional with experience at 48forty Solutions, skilled in precise woodworking and customer service.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Sawyer
48forty Solutions
10.2024 - 02.2025
- Operated saws and cutting tools to produce precise wood cuts.
- Maintained cleanliness and organization of work area to ensure safety.
- Assisted in selecting appropriate materials for various woodworking projects.
- Followed safety protocols and guidelines while handling equipment and materials.
Customer Service Representative
Your Employee Solutions
05.2022 - 01.2024
- Resolved customer inquiries and complaints via phone, email, and chat channels.
- Maintained accurate records of customer interactions in CRM system.
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Assisted in training new hires on company policies and procedures.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
No Degree - Software Development
Tooele Technical College
Tooele06-2026
No Degree - Information Technology
Tooele Technical College
Tooele07-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Problem resolution
- Conflict resolution
Timeline
Sawyer
48forty Solutions
10.2024 - 02.2025
Customer Service Representative
Your Employee Solutions
05.2022 - 01.2024
No Degree - Software Development
Tooele Technical College
No Degree - Information Technology
Tooele Technical College
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