Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Brandon Hobbs

Melbourne,FL

Summary

Experienced IT professional with a diverse skill set spanning technical support, web development, and sales. Notable achievements in delivering top-tier support at GoDaddy for 3 years and translating client visions into web reality. Proficient in Office 365, Linux and Windows hosting (including Managed WordPress), cPanel, Plesk, and Sucuri security. A results-driven team player committed to customer satisfaction and process improvement.

Overview

6
6
years of professional experience

Work History

Web Developer

Fencl Web Design
04.2022 - Current
  • Interacted directly with clients to gather requirements and specifications for website development projects.
  • Designed, developed, and deployed websites from scratch, incorporating modern design principles and ensuring optimal user experience.
  • Utilized proficiency in HTML, CSS, JavaScript, and content management systems to deliver high-quality web solutions.

Technical Hosting Specialist Tier 4

GoDaddy.com LLC
01.2019 - 04.2022
  • Provided top-tier technical support to customers on the GoDaddy hosting platform via phone and email, resolving website issues promptly and efficiently.
  • Demonstrated expertise in troubleshooting and resolving complex technical problems, ensuring high customer satisfaction and retention rates.
  • Collaborated with cross-functional teams to implement process improvements, resulting in enhanced efficiency and customer experience.

Sales Representative

Ace Industrial Supply Inc.
01.2018 - 01.2019
  • Conducted outbound sales calls, effectively promoting and selling industrial products to a diverse customer base.
  • Achieved and exceeded sales targets through persuasive communication, product knowledge, and effective objection handling.
  • Built and maintained strong customer relationships, resulting in increased client retention and referral business.

Education

GED -

Nikiski High School
Nikiski, AK
06.2015

Skills

  • Technical Support, Troubleshooting
  • Web Development (HTML, CSS, JavaScript)
  • Customer Relationship Management
  • Sales and Cold Calling
  • Product Knowledge
  • Team Collaboration
  • Office 365 Email Administration
  • Linux and Windows Hosting (including Managed WordPress)
  • cPanel and Plesk Administration
  • Sucuri Website Security Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Web Developer

Fencl Web Design
04.2022 - Current

Technical Hosting Specialist Tier 4

GoDaddy.com LLC
01.2019 - 04.2022

Sales Representative

Ace Industrial Supply Inc.
01.2018 - 01.2019

GED -

Nikiski High School

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Brandon Hobbs