During my time, and still currently with Kaluz in Plantation, I was apart of the opening team for the bar
I helped fully open and staff train the other bartenders joining us.
Cleaned, organized, and replenished supplies to maintain bar appearance.
Collaborated with waitstaff to efficiently serve large groups during busy times or special events.
Assisted fellow team members during high-volume periods by providing support where needed.
Dealt with customer complaints promptly according to company policies.
Maintained clean and organized bar area, ensuring customer satisfaction.
Developed rapport with customers through friendly conversation and attentiveness to their needs.
Monitored customer behavior, intervening to maintain safe environments for all patrons.
Assisted in training new bartenders on proper techniques and procedures related to job.
Participated in staff meetings discussing ways to improve overall bar operations.
Bartender
American Social
08.2020 - Current
Developed rapport with customers through friendly conversation and attentiveness to their needs.
Assisted in training new bartenders on proper techniques and procedures related to job.
Created beverage menus in collaboration with management to promote drink specials and events.
Monitored customer behavior, intervening to maintain safe environments for all patrons.
Prepared various alcoholic and non-alcoholic beverages for patrons.
Memorized recipes for popular cocktails while also learning new trends in mixology.
Demonstrated knowledge of responsible alcohol service practices by adhering to local laws and regulations.
Balanced cash drawers at beginning and end of shifts to ensure accuracy in financial transactions.
Bartender
Bonefish Grill
01.2010 - 01.2022
During my tenure with Bonefish Grill, I was involved with the host staff
I since then moved on to become a GSA (guest service associate), in which I was responsible for dealing with the guest directly before a manager was to get involved
The job entitled me to use my customer service skills as well as using problem and resolution to see what I can do to best serve them
From there, I moved on to my current position, which is bartending.
Administrative Assistant
The Platinum Group
05.2016 - 06.2018
During my tenure with The Platinum Group I managed all the businesses that were under their umbrella, which included various restaurants, parking lots, and shopping plaza’s.
Within their restaurants I was first in line with anything the stores needed including managing supplies, employee records, emails, chargebacks, websites, and everything store managers needed.
Within their division of the shopping plaza’s, I was overseeing the tenants and ensuring anything they needed was promptly handed.
Emailing and completing administrative tasks during the days and if needed after hours and weekends to ensure completion.
Legal Assistant
ATD Mediation
01.2013 - 01.2016
During my time with ATD mediation, I oversaw the mediator’s schedules, and cases.
I filed all the mediations through the e-file system
Arranged office and meeting spaces for each of the cases for the next day
Answered correspondence email for requests to mediate, and ensured payments were made.
Other office tasks as assigned
Education
Master of Science (M.S.) - Biomedical Sciences
Barry University
Miami, FL
12.2024
Bachelor of Science - Biology, Business Administration
Nova Southeastern University
Fort Lauderdale, FL
05.2017
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Clear and effective communication
Professional appearance
Team training and development
Timeline
Bartender
Kaluz Restaurant
01.2022 - Current
Bartender
American Social
08.2020 - Current
Administrative Assistant
The Platinum Group
05.2016 - 06.2018
Legal Assistant
ATD Mediation
01.2013 - 01.2016
Bartender
Bonefish Grill
01.2010 - 01.2022
Master of Science (M.S.) - Biomedical Sciences
Barry University
Bachelor of Science - Biology, Business Administration