Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Hope

Lewes,DE

Summary

Results-oriented Outside Sales Representative skilled at uncovering customer needs, finding solutions and handling objections. Actively prospects, qualifies and follows up on leads to acquire new business. Represents company at tradeshows, industry events and other networking opportunities.

Overview

11
11
years of professional experience

Work History

Territory Manager

SRS Distribution
Georgetown, DE
01.2023 - Current
  • Met or exceeded established targets for revenue growth month over month.
  • Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
  • Monitored competitor activities in the region to ensure competitive advantage.
  • Conducted cold calls to offer services to potential customers.
  • Negotiated pricing, terms, and implementation dates.
  • Worked closely with existing accounts to grow market share.

Field Consultant

Topper Construction
Frederick, MD
06.2021 - 01.2023
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Closed product sales to increase revenue and build client loyalty.
  • Leveraged CRM system to manage sales activities and track sales performance.
  • Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
  • Conducted periodic inspections of job sites for quality and progress.
  • Educated customers on product features and technical details to highlight benefits.
  • Collaborated with other departments to complete sales transactions.

Product Specialist

BRAX Roofing ®
Gaithersburg, MD
09.2020 - 06.2021
  • Leveraged CRM system to manage sales activities and track sales performance.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Adhered to company initiatives and achieved established goals.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Utilized upselling techniques to maximize revenue.
  • Analyzed sales presentations to communicate product quality and market comparison.

Lead Bartender

Bushwaller's Irish Pub
Frederick, MD
04.2014 - 06.2021
  • Collect food, wine and appetizer orders from patrons and promote upsell items.
  • Promote products to customers to enhance bill totals with high-profit items.
  • Engage in small talk with patrons to build rapport and earn repeat business.
  • Plan and update menus to capitalize on changing trends in customer preferences.
  • Multitask to meet customer, business operations and server needs with minimal errors or delays.
  • Make product recommendations to customers based on preference, food pairings and special promotions.
  • Recognize VIP customers immediately and provide special treatment, including preferred tables.
  • Advertise, market and recommend drink options to guests to increase guest satisfaction.

Education

Associate of Arts - General Studies

Frederick Community College
Frederick, MD
12.2018

Skills

  • Outstanding customer service
  • Marketing and sales experience
  • Sales closing
  • Product and service knowledge
  • Customer retention abilities
  • Customer needs assessment
  • Outgoing personality
  • Organizational ability
  • Suggestive selling
  • Courteous

Timeline

Territory Manager

SRS Distribution
01.2023 - Current

Field Consultant

Topper Construction
06.2021 - 01.2023

Product Specialist

BRAX Roofing ®
09.2020 - 06.2021

Lead Bartender

Bushwaller's Irish Pub
04.2014 - 06.2021

Associate of Arts - General Studies

Frederick Community College

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