Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Howe

Afton

Summary

Dynamic Field Service Technician with a proven track record at Concentric, excelling in fault diagnosis and customer service. Expert in troubleshooting and repairing hydraulic, mechanical, and electrical systems, ensuring operational efficiency. Recognized for establishing strong customer relationships and delivering timely, cost-effective solutions while adhering to safety protocols.

Overview

15
15
years of professional experience

Work History

Field Service Technician

Concentric
08.2017 - Current
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Operated hand tools and power equipment according to company safety procedures.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Tested systems, noting issues and completing preventive maintenance.

Field Service Technician

Liftech
03.2012 - 08.2017
  • Discussed and recommended service options with customers and explained costs involved.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $10,000.
  • Followed safety procedures to avoid injuries in field.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Service Technician

FMS 13
02.2010 - 02.2012
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Evaluated systems according to predetermined checklist and noted issues.

Education

Associate of Science - Civil Engineering

SUNY Broome Community College
Binghamton, NY

High School Diploma -

Afton Central
Afton, NY
06-1998

Skills

  • Fault diagnosis
  • Safety assessment
  • Customer training
  • Tool management
  • Record keeping
  • Customer service
  • Work orders
  • Diagnostic testing
  • Accountability and work ethic
  • Troubleshooting and repair

Timeline

Field Service Technician

Concentric
08.2017 - Current

Field Service Technician

Liftech
03.2012 - 08.2017

Service Technician

FMS 13
02.2010 - 02.2012

Associate of Science - Civil Engineering

SUNY Broome Community College

High School Diploma -

Afton Central

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