Brandon Humberson
Stephenville,TX
Summary
Accomplished Home Theater Lead Installer and Sales Associate with a proven track record at Best Buy and Fry's Electronics Inc., enhancing customer satisfaction through expert installations and sales. Skilled in power tools operation and customer relations, consistently exceeding targets by streamlining processes and mentoring teams for peak performance. Achieved significant repeat business by leveraging mechanical aptitude and exceptional service.
Installation professional with solid background in leading diverse projects to successful completion. Known for collaborative approach and keen eye for detail, ensuring high standards and impactful results. Strong focus on team coordination and adaptability to changing project requirements.
Overview
22
22
years of professional experience
Work History
Home Theater Lead Installer
Best Buy, Home Theater and Computers
07.2006 - 02.2020
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
- Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
- Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
- Collaborated with sales teams to provide accurate estimates and timelines for potential clients.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Managed inventory effectively, maintaining adequate stock levels for ongoing projects while minimizing overstock costs.
- Streamlined installation processes for increased productivity and faster project completion.
- Ability to operate sit-down and stand-up forklifts, as well as other industrial vehicles
Home Theater Sales Associate
Fry's Electronics Inc.
01.2003 - 07.2006
- Established trust with clients through expert knowledge of home theater systems, resulting in repeat business.
- Boosted customer satisfaction by providing personalized home theater solutions tailored to individual needs.
- Attended industry trade shows and conferences regularly to maintain awareness of emerging technologies within the home theater market segment.
- Maximized profitability by effectively upselling accessories, extended warranties, and other complementary products or services related to home theater systems.
- Streamlined the sales process through effective use of CRM tools, improving efficiency in client follow-ups and record-keeping tasks.
- Assisted customers in selecting the ideal components for their home theater setup, ensuring optimal performance and functionality.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Ability to operate sit-down and stand-up forklifts, as well as other industrial vehicles
Setup Operator
Emerson Industrial Automation
07.1998 - 07.1999
- Established strong rapport with colleagues, fostering a positive work environment that encouraged teamwork and collaboration.
- Worked closely with quality control team members, helping identify areas for improvement within the production process for better output results.
- Assisted engineers in the development of new equipment setups, testing prototypes for efficiency and accuracy.
- Maintained detailed records of setup procedures, documenting any changes or modifications made during operation for future reference.
- Reduced machine downtime through timely troubleshooting and problem-solving techniques.
- Regularly inspected machinery for wear and tear, initiating repairs when needed to extend equipment lifespan.
- Ability to operate sit-down and stand-up forklifts, as well as other industrial vehicles
Education
High School Diploma -
Stephenville High School
Stephenville, TX06-1995
Skills
- Power tools operation
- Mechanical aptitude
- System installations
- Task delegation
- Equipment calibration
- Maintenance and repair
- Customer service
- Worksite safety and maintenance
- Customer relations
Timeline
Home Theater Lead Installer
Best Buy, Home Theater and Computers
07.2006 - 02.2020
Home Theater Sales Associate
Fry's Electronics Inc.
01.2003 - 07.2006
Setup Operator
Emerson Industrial Automation
07.1998 - 07.1999
High School Diploma -
Stephenville High School
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