Brandon Hummell
Surprise,AZ
Summary
Dependable Customer service industry worker equipped for fast-paced work and changing daily needs. Serves customers and subordinates effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes and increase customer and crew satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Truck Driver
White Mountain Trucking
09.2023 - Current
- As a Flatbed truck driver with White Mountain Trucking, a much greater deal of responsibility is held on my behalf due to the nature of the cargo I haul and the way in which it is transported.
- While the duties of driving the trucks has not changed since my time with Knight Transportation, I have had to adapt to a longer wheelbase and trailers configured differently than I had prior experience with.
- I recently got my CDL (Commercial Drivers License) in May of 2023 and began my career as a Truck Driver with Knight Transportation because I had to build experience with an entry-level company prior to being presented with the opportunity to drive for a flatbed company like White Mountain Trucking.
- Flatbed is very complex for a few reasons. The first reason being, our trucks are longer which means it takes more space to maneuver. The second reason being, the cargo I haul isn't secured inside a trailer wall, It is a flat trailer on which I have to ensure all cargo is secured properly.
- Flatbed Drivers have a set of Federal DOT laws we have to follow with regard to cargo securement. I went through six weeks of training to gather a skillset which would not only help me adhere to federal law but also help keep myself and everyone around me safe
Truck Driver
Knight Transportation
06.2023 - 09.2023
- Knight Transportation for me was a stepping stone. Whenever you enter a new career field you must start at an entry-level company. I knew I would only be there a short time because my dream was to be a Flatbed Truck Driver. I took the experience and training from Knight and applied it to my current role at WMT.
- Below you will find some of the duties, regulations, and skills required by drivers such as myself that are essential to everyday duties.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Dropped and hooked trailers and changed configuration of equipment.
- Maximized load safety by balancing, securing, and weighing products.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Monitored and managed fuel consumption and expenses for management reporting.
Certified Detention Officer
Maricopa County Sheriffs Office
03.2018 - 04.2023
- As a Detention Officer with the Maricopa County Sheriff's Office, I was assigned to the 4th Avenue Jail throughout the entirety of my career
- The 4th Avenue Jail houses the highest classifications of pretrial Detainees we housed within the jail system
- This means I had to overcome adversity to solve complex problems as well as maintain the safety of the facility and the fellow officers I work with
- During my career at the 4th Avenue Jail, I held positions that require me to maintain the facilities security while working with very high ranking, high risk, gang members
- I had the privilege of being assigned to duty post that required me to keep track of the movements of inmates within the jail as well as external transfers of inmates between kail facilities and outside agencies.
- Doing this requires a high level of multitasking and organizational skills
- While maintaining the safety and security of the facility is paramount, maintaining the mental health, physical health, and well being of the inmates is equally as important
- When dealing with individuals who often have tunnel vision and a dark outlook on the future, I had to keep them motivated to move forward and overcome the problems each individual is presented with
- As you can imagine, motivating people with interpersonal skills as well as the lack of motivation presents a serious amount of adversity and I had to find ways to talk to each individual and find a solution that matches their goals for the future.
Store Manager
Wendys
02.2017 - 03.2018
- In February of 2017, I started as a crew member working at the fast food chain, Wendy's
- In March of 2017 I was promoted to a Shift supervisor of that same location and held that position for one year
- As a crew member, I gained the necessary skills to work with fellow crew members to ensure we were meeting the correct quota times and quality of service required of us by the chain of command
- I was responsible for every operation in the building once I was trained and could be assigned to any duty post required of me that day
- During my short time as a crew member, I learned the importance of quality of service in the customer service field and how vital it is to the operations of a business
- I was promoted to a Shift Supervisor after one month of my hire which opened a great window of opportunity for me to expand my knowledge and skills of operating and supervising a very high paced work environment
- As a shift supervisor, I was responsible for delegating tasks to crew members, balancing and handling all of the cash flow for the store, and maintaining the operational goals of the business
- I was trained in all aspects of the business and was left as a lone supervisor on the majority of my scheduled work days due to the company entrusting me with such responsibilities
- I learned the importance of communication between not only crew members but customers as well.
Education
No Degree - Commercial Drivers License
Southwest Truck Driver Training
Phoenix, AZ05.2023
High School Diploma - General Studies
Shadow Ridge High School
Surprise, AZ05.2017
Skills
- Throughout my life and work experience I have had experience with and have grown my interpersonal skills which has allowed me to hold positions relating to supervisory duties
- I have learned to discuss issues with individuals and to find a solution that benefits them as well as the entities I have been employed with I am confident in being able to overcome adversity and any issues that may arise in any field of work
- I have created work schedules and managed many individuals at a time Have lead and overseen projects dealing with the operational and foundational goals of the business Recruiting and Hiring was a skill required of me while employed as a shift supervisor at Wendy's
- Ability to learn new concepts and challenge myself on a daily basis
- Driven to further my knowledge of any subject of interest
- Ability to adapt to complex situations to find a solution that is correct and safe
Certification
- Commercial Drivers License - Obtained through 4 weeks of courses and tests in May of 2023
Timeline
Truck Driver
White Mountain Trucking
09.2023 - Current
Truck Driver
Knight Transportation
06.2023 - 09.2023
Certified Detention Officer
Maricopa County Sheriffs Office
03.2018 - 04.2023
Store Manager
Wendys
02.2017 - 03.2018
No Degree - Commercial Drivers License
Southwest Truck Driver Training
High School Diploma - General Studies
Shadow Ridge High School
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