Brandon Hunt
Tye,TX
Summary
Highly experienced known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Associate
Smart Start
04.2020 - Current
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about sizing, accessories, and merchandise care.
Supervisor
UPS
07.2019 - 04.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Generated reports detailing findings and recommendations.
- Supervised warehouse operations by managing employees during shifts.
- Monitored progress of tasks to provide feedback for improvement.
- Determined staffing needs, developing schedules to staff all shifts.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
Sales Associate
Suddenlink
09.2013 - 04.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Solved customer challenges by offering relevant products and services.
- Managed efficient cash register operations.
- Engaged with customers to build rapport and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Program Specialist 1
Kansas Department of Labor
06.2009 - 01.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Jacksonville High School
Jacksonville, TX05.1999
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Goal-Oriented
- Meeting deadlines
- Professional Demeanor
- Adapt to diverse groups
Certification
Certified JavaScript Developer, 06/01/21
Timeline
Sales Associate
Smart Start
04.2020 - Current
Supervisor
UPS
07.2019 - 04.2024
Sales Associate
Suddenlink
09.2013 - 04.2019
Program Specialist 1
Kansas Department of Labor
06.2009 - 01.2013
Certified JavaScript Developer, 06/01/21
High School Diploma -
Jacksonville High School
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