Brandon Hunter
Memphis,TN
Summary
Skilled Heavy Equipment and Computer Repair Technician with a proven track record at companies like FedEx, enhancing customer satisfaction and team skillsets through effective communication and troubleshooting skills. Mastered equipment operation and diagnostics, leading to significant increases in efficiency and problem resolution. Specializes in parts replacement and repair work, ensuring safety and high-quality standards are met.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Heavy Equipment Repair Mechanic
Satco
01.2022 - 05.2024
- Contributed to the development of training materials for junior mechanics, increasing overall team knowledge and skillsets.
- Demonstrated adaptability by quickly learning new makes/models of heavy equipment in response to changing client needs, maintaining a high level of expertise.
- Removed worn or faulty components for replacement or repair.
- Selected hand tools, power tools and precision measuring instruments according to task requirements.
- Collaborated with team of technicians to complete projects and meet deadlines.
- Read and interpreted technical manuals for troubleshooting and repair purposes.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Computer Repair Technician
FedEx
01.2019 - 01.2021
- Disassembled computers to perform diagnostics and check for repair needs.
- Enhanced customer satisfaction by providing timely and efficient computer repair services.
- Researched and identified problems with computers and advised staff and clients on plans of action.
- Conducted thorough diagnostics tests to identify root causes of issues before initiating repairs or recommending solutions.
- Maximized productivity through expert time management skills, allowing for multiple concurrent repairs without sacrificing quality of workmanship.
- Refurbished used computers and technological equipment, saving companies money.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and handheld RF guns.
- Managed approximately 40 repairs, emails and work orders per day from customers.
Computer Repair Technician
Ingram Micro
01.2013 - 06.2018
- Configured hardware, devices, and software to set up work stations for employees.
- Monitored systems in operation and quickly troubleshot errors.
- Collaborated across departmental lines to provide comprehensive technology support services that met organizational goals.
- Efficiently completed over 30 production work orders under strict timelines and budgets.
- Regularly monitored system logs to identify potential threats or issues before they became critical problems.
- Installed and configured operating systems and applications.
- Installed, configured and maintained computer systems and network connections.
- Configured and tested new software and hardware.
Education
Associate of Applied Science - Cisco Certified Network Associate
Remington College - Memphis
Memphis08.2012
Skills
- Equipment Lubrication
- Hand and power tools
- Effective communication skills
- Parts Replacement
- Troubleshooting skills
- Repair work
- Safety processes
- Equipment Operation
- Computer Diagnostics
- Equipment Dismantling
Certification
- Certified Hardware and Software, CompTIA - 2016-2021
Timeline
Heavy Equipment Repair Mechanic
Satco
01.2022 - 05.2024
Computer Repair Technician
FedEx
01.2019 - 01.2021
Computer Repair Technician
Ingram Micro
01.2013 - 06.2018
Associate of Applied Science - Cisco Certified Network Associate
Remington College - Memphis
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