Participate in role plays to create real scenarios in preparation for the Territory Manager role.
Travel with current TMs to build a database of information used to best prepare for every facet of the Territory Manager role.
Continuing to master time management skills by balancing time between learning the new role and managing the current role as an ISR.
Further develop an understanding of Worthington Steel, the supply chain, our competitors, and our capabilities, to ensure that I can speak to any questions customers may have.
Sit in on Demand calls to better understand the value and importance of proper forecasting techniques.
Speak with TMs, RMs, and others to gain a better understanding of how to best build internal relationships to succeed.
INSIDE SALES REPRESENTATIVE
Worthington Steel
06.2023 - Current
Developed sales skills that can be used to further my current role as well as help prepare me for Outside Sales
Manage a portfolio of spot accounts, overseeing quoting, customer communication, and order coordination to ensure client satisfaction and retention
Manage accounts across multiple facilities, gaining in-depth knowledge of each location's capabilities
Manage daily email reports to track and analyze shipping metrics
Lead biweekly meetings to review shipping metrics, on-time delivery performance, and STRIP updates
Learn and Master Excel, Oracle, Order Health and OAC Supply Chain
Education
Bachelor of Science - Business Administration, Real Estate
The Ohio State University, Max M. Fisher College of Business