Brandon Jackson
Charlotte,USA
Summary
Experienced client and operations specialist with a background in sports management, event coordination, and athletic facility operations. Skilled in managing logistics, staff training, and event planning within high-traffic environments. Proven leader in fast-paced roles, with a commitment to maintaining compliance, building relationships, and delivering quality service. Currently pursuing a Master’s in Sports Management to further enhance expertise in sports facility operations.
Overview
8
8
years of professional experience
Work History
NFL FLAG Youth Football League Coach
Concord, NC
03.2024 - Current
- Plan and conduct training sessions, organize game-day operations, and manage equipment and field preparation
- Lead team communications, providing feedback to players and fostering teamwork and sportsmanship
Auto Claims Adjuster
National General
Charlotte, NC
09.2022 - Current
- Efficiently manage high volumes of claims, investigating property damage, coordinating with external parties, and resolving issues in a timely manner
- Develop relationships with insured individuals, claimants, and vendors, ensuring clear communication and process transparency
- Maintain operational compliance and accountability, managing multiple aspects of claims, similar to multi-vendor and multi-team coordination for events
Financial Relationship Banker
Huntington National Bank
Charlotte, NC
07.2021 - 07.2022
- Consistently exceeded monthly sales targets, showcasing the ability to meet high performance standards under pressure
- Enhanced branch operations by delivering client-focused service, making use of CRM tools, similar to managing client reservations and needs for events
- Organized daily schedules, worked independently on various projects, and supported customer onboarding—a foundation for organizing and supporting athletic event logistics
Concord Sports and Recreation Coach (Soccer, Basketball)
Concord, NC
01.2018 - 01.2022
- Directed youth sports teams, coordinating practices, game-day logistics, and liaising with parents and league staff
- Gained experience in basic facility management and athletic event preparation
Recruiting Supervisor
DecisionPathHR
Charlotte, NC
07.2018 - 06.2021
- Directed service delivery across 25+ job requisitions daily, collaborating closely with sales teams and clients—a transferable skill for vendor and client coordination at an athletic venue
- Supervised recruiters and onsite managers, handled staff training, and organized orientation sessions, aligning well with the need to train and lead part-time staff at the Sportsplex
- Oversaw compliance and performance metrics, ensuring processes aligned with client goals, a valuable background for monitoring event and facility requirements
Recruiter
Hire Dynamics
Charlotte, NC
07.2017 - 07.2018
- Conducted candidate evaluations, organized interviews, and managed a high-volume applicant database, strengthening communication and scheduling skills needed for event planning
- Provided comprehensive support to hiring managers, maintaining accurate records and timely follow-ups, transferable to managing event logistics and reservations
On-Site Recruiter
Monroe Staffing
Salisbury, NC
07.2016 - 07.2017
- Coordinated interviews, new-hire orientations, and exit procedures, reinforcing skills in operational coordination and compliance
- Assisted with marketing initiatives to enhance recruitment outreach, a useful background for exploring new marketing strategies for the facility
Education
Master of Science - Sports Management and Recreation
Liberty University
Lynchburg, VA05.2027
Bachelor of Arts - Communication & Sociology
Hiram College
Hiram, OH05.2011
Skills
- Event Planning and Operations
- Vendor and Contract Management
- Staff Leadership and Training
- Marketing Strategy Development
- Client Relationship Management
- Microsoft Suite Proficiency
Volunteer Experience
- NFL FLAG Youth Football League Coach, Concord, NC, 03/01/24 to Present, Plan and conduct training sessions, organize game-day operations, and manage equipment and field preparation., Lead team communications, providing feedback to players and fostering teamwork and sportsmanship.
- Concord Sports and Recreation Coach (Soccer, Basketball), Concord, NC, 01/01/18 to 12/31/22, Directed youth sports teams, coordinating practices, game-day logistics, and liaising with parents and league staff., Gained experience in basic facility management and athletic event preparation.
Timeline
NFL FLAG Youth Football League Coach
03.2024 - Current
Auto Claims Adjuster
National General
09.2022 - Current
Financial Relationship Banker
Huntington National Bank
07.2021 - 07.2022
Recruiting Supervisor
DecisionPathHR
07.2018 - 06.2021
Concord Sports and Recreation Coach (Soccer, Basketball)
01.2018 - 01.2022
Recruiter
Hire Dynamics
07.2017 - 07.2018
On-Site Recruiter
Monroe Staffing
07.2016 - 07.2017
Master of Science - Sports Management and Recreation
Liberty University
Bachelor of Arts - Communication & Sociology
Hiram College
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