Brandon Jackson
Hurst,TX
Summary
I began my career in customer service during high school, where I quickly developed strong skills in teamwork, effective communication, and delivering positive customer experiences. I also contributed to strengthening and enhancing team dynamics. My experience in marketing taught me how to craft compelling visual content and maintain a consistent, insight-driven schedule to support growth initiatives. In my leasing role, I honed my ability to build positive relationships with residents, ensuring a high level of satisfaction while resolving issues efficiently and professionally.
Overview
6
6
years of professional experience
Work History
Leasing Agent/Social Media Manager
Dane Park Grapevine
04.2025 - Current
- Created engaging content for Pinterest, Facebook, and Instagram.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
- Maximized event attendance with thorough planning, promotion, and logistics support for conferences, webinars, or workshops.
- Managed website content updates, keeping information fresh and relevant for users.
- Enhanced customer engagement with creation of interactive online content, including quizzes and polls.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Distributed and followed up on tenant renewal notices.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Participated in property inspections to prepare for move-ins and move-outs.
- Maintained a high level of resident satisfaction by resolving maintenance requests quickly and professionally.
- Launched successful social media campaigns, boosting online presence and audience engagement.
- Optimized social media content for maximum engagement and reach.
- Put together videos for social media, advertising, and informational purposes.
- Published content to website and social media accounts.
- Enhanced brand visibility through the development of compelling social media campaigns.
- Boosted social media engagement with regular content updates and creative visuals.
- Boosted brand awareness by developing and implementing global social media strategies.
Team Member
Costa Vida
05.2019 - 04.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
Marketing Assistant
Aars Wells
02.2023 - 02.2024
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Conducted market research to identify target audiences and optimize marketing efforts.
- Contributed to the creation of compelling content for company blog, newsletter, and website.
- Supported marketing team in launching new products, which resulted in positive initial customer feedback.
- Kept close contact with subscriptions that may have expired, gone up in price, or were no longer needed for the success of our company, saving hundreds.
Education
Associates In Arts - Arts/Marketing
Tarrant County College
Fort Worth, TX05.2025
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Prospecting assistance
- Social media marketing
- Fair housing regulations
- Record keeping
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Cleaning
- Flexible schedule
- Money handling
- Creativity and innovation
Timeline
Leasing Agent/Social Media Manager
Dane Park Grapevine
04.2025 - Current
Marketing Assistant
Aars Wells
02.2023 - 02.2024
Team Member
Costa Vida
05.2019 - 04.2025
Associates In Arts - Arts/Marketing
Tarrant County College
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