Brandon Jaquay
Norman,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Assurance
Pratt & Whitney
05.2022 - Current
- Enhanced customer satisfaction through proactive communication and timely resolution of issues.
- Collaborated with cross-functional teams to streamline processes, resulting in improved service quality.
- Ensured accurate documentation of all transactions related to materials management in compliance with regulatory requirements.
- Maintained a high level of accuracy in clinic records through regular audits and reconciliation efforts.
Fulfillment Operator III
COMPLEMAR PARTNERS, INC
01.2022 - 04.2022
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Achieved high levels of customer satisfaction with consistent delivery of products on schedule and within specifications.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Lead Material Handler
XPO Logistics
03.2021 - 09.2021
- Improved inventory accuracy by conducting regular cycle counts and addressing discrepancies.
- Streamlined warehouse operations for increased efficiency and productivity through effective team management.
- Reduced stock shortages with proactive monitoring of inventory levels and timely reordering.
- Maximized storage space utilization by implementing strategic organization methods and layout adjustments.
- Enhanced team performance through consistent coaching, training, and feedback sessions.
- Ensured accurate record-keeping by maintaining up-to-date documentation on inventory transactions and movements.
Material Handler
XPO Logistics
05.2016 - 03.2021
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Reduced order processing time with streamlined material handling procedures.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Education
G.E.D -
Locust Grove High School
Skills
- Warehouse (7 years)
- Barcode scanner (3 years)
- Computer Skills (3 years)
- Microsoft Outlook (7 years)
- Microsoft Office (7 years)
- Google Docs (3 years)
- Forklift (5 years)
- Warehouse Associate (5 years)
- Shipping Receiving (5 years)
- Computer Networking (3 years)
- Microsoft Windows (15 years)
- Active Directory (3 years)
- Operating Systems (3 years)
- Cloud Computing (Less than 1 year)
- Computer Hardware (2 years)
- Root cause analysis (3 years)
- Inventory control (5 years)
- Customer service (4 years)
- Warehouse experience (7 years)
- English (10 years)
- Leadership (3 year)
- OSHA (7 years)
- Logistics (7 years)
- SAP (2 years)
- Management (2 years)
Certification
- Technical Support Fundamentals, 06/01/19, Present, This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you'll be introduced to the world of Information Technology, or IT. You'll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what's to come in this certificate program. By the end of this course, you'll be able to:
- Understand how the binary system works.
- Assemble a computer from scratch.
- Choose and install an operating system on a computer.
- Understand what the Internet is, how it works, and the impact it has in the modern world.
- Learn how applications are created and how they work under the hood of a computer.
- Utilize common problem-solving methodologies and soft skills in an Information Technology setting.
- The Bits and Bytes of Computer Networking, 07/17/19, Completed, This course is designed to provide a full overview of computer networking. We'll cover everything from the fundamentals of modern networking technologies and protocols to an overview of the cloud to practical applications and network troubleshooting. By the end of this course, you'll be able to:
- Describe computer networks in terms of a five-layer model.
- Understand all of the standard protocols involved with TCP/IP communications.
- Grasp powerful network troubleshooting tools and techniques.
- Learn network services like DNS and DHCP that help make computer networks run.
- Understand cloud computing, everything as a service, and cloud storage.
- Operating Systems and You: Becoming a Power User, 08/01/19, This course is designed to provide a full overview of computer networking. We'll cover everything from the fundamentals of modern networking technologies and protocols to an overview of the cloud to practical applications and network troubleshooting. By the end of this course, you'll be able to:
- Forklift Certification, 04/01/21, Best practices and safety hazards in forklift operation
- Work style: Reliability, 12/01/21, Tendency to be reliable, dependable, and act with integrity at work
- Technical support: Customer situations, 11/01/21, Responding to technical support situations with sensitivity
- Administrative assistant/receptionist, 01/01/22, Using basic scheduling and organizational skills in an office setting
- Supervisory skills: Motivating & assessing employees, 12/01/21, Motivating others to achieve objectives and identifying improvements or corrective actions
- Customer focus & orientation, 11/01/21, Responding to customer situations with sensitivity
- Written communication, 11/01/21, Best practices for writing, including grammar, style, clarity, and brevity
- Technical support, 06/01/21, Performing software, hardware, and network operations
Timeline
Delivery Assurance
Pratt & Whitney
05.2022 - Current
Fulfillment Operator III
COMPLEMAR PARTNERS, INC
01.2022 - 04.2022
Lead Material Handler
XPO Logistics
03.2021 - 09.2021
Material Handler
XPO Logistics
05.2016 - 03.2021
G.E.D -
Locust Grove High School
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