Brandon Jimenez
La Crescenta,CA
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Assistant
Independant Studio Services
04.2021 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Started as a stocker for the warehouse. I took incomming props and put then back in there correct spots through the ware house
- Moved to the shipping dock. Packaged orders got them out to there correct pick ups. As well as put shipping lables on orders to get them shipped out correctly.
- 4 months later i moved to an order building department where i became manager of the department
- From there i moved into the sales assistant role where i help customers with there needs and up coming projects
Shift Leader
Jersey Mike's Subs
01.2018 - 01.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Shipping/Stocker
Rockaway Records
01.2017 - 01.2018
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Consistently lifted materials weighing as much as 100 pounds.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Picked and packed order items.
- Received new stock and input values into computer system.
Education
High School Diploma -
Crescenta Valley High School
La Crescenta, CA06.2019
Skills
- Reference Assistance
- Quality Deliverables
- Google Docs
- Payment Processing
- Website Navigation
- Upselling Strategies
Certification
i am an osha certified forklift operator
Timeline
Sales Assistant
Independant Studio Services
04.2021 - Current
Shift Leader
Jersey Mike's Subs
01.2018 - 01.2021
Shipping/Stocker
Rockaway Records
01.2017 - 01.2018
High School Diploma -
Crescenta Valley High School
Similar Profiles
Kylee GilbertKylee Gilbert
Pharmacy Technician at Independant Health ServicesPharmacy Technician at Independant Health Services
Makayla MatichMakayla Matich
Direct Support Professional at Independant Disability ServicesDirect Support Professional at Independant Disability Services
Sharnelle FajingbesiSharnelle Fajingbesi
Personal Support Worker at Independant Living Services of Simcoe CountyPersonal Support Worker at Independant Living Services of Simcoe County
Jariya HeitzJariya Heitz
Home Health Caregiver at First Light Home CareHome Health Caregiver at First Light Home Care
Yono HongYono Hong
Management Analyst at Office of Procurement, CAOManagement Analyst at Office of Procurement, CAO