Brandon Johnson

• Improved plant efficiency by implementing streamlined processes and optimizing equipment usage.
• Reduced downtime through proactive maintenance scheduling and timely repairs on machinery.
• Enhanced safety standards by conducting regular inspections, enforcing strict compliance with regulations, and providing ongoing training to staff.
• Increased production output by closely monitoring operations, identifying bottlenecks, and making necessary adjustments to workflow.
• Enhanced plant efficiency by streamlining processes and implementing innovative operational strategies.

• Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
• Developed strong customer relationships through attentive listening, empathy, and clear communication.
• Assisted in training new staff members on company policies, procedures, and best practices for delivering exceptional customer service.
• Direct contact for customers and Service departments for warranty claims.
• training on new models for new customer and existing customers

• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various divisions.
• Oversaw daily operations of the department, ensuring smooth on time departures and switching operations.
• Vice-president of local safety department
• Hazardous materials master trained with radiological response training.
• Green and black six sigma trained.
• Awarded the presidential award for perfect yard operations.

Diagnostic technician for new car models.

Team Leader - 80 man shop

New model introduction classes for new customers

Direct liaison with Japan Toyota Engineering

Troubleshooting and documenting commonly found problems

Warranty administration achieving over 98% successful claims

Day to day scheduling of manpower and customer care appoinments.

Awarded the Employee of the month 3 times