Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brandon Jones

Irvington

Summary

Service professional prepared for this role with track record of supporting technical tasks and maintenance assistance. Known for reliability and adaptability to meet changing needs. Strong skills in troubleshooting and customer service, with collaborative mindset and focus on achieving high-quality results.

Overview

14
14
years of professional experience

Work History

Service Technician Assistant

Triangle Equities
02.2016 - Current
  • Assisted technicians with routine maintenance and repair tasks to ensure operational efficiency.
  • Supported troubleshooting efforts by diagnosing equipment issues and recommending solutions.
  • Collaborated with team members to streamline service processes, enhancing overall workflow efficiency.
  • Maintained accurate records of service requests and completed work orders for tracking purposes.
  • Trained new team members on standard operating procedures and safety protocols for equipment handling.

Porter

BES LLC
06.2011 - 06.2015
  • Managed daily operations of guest assistance and luggage handling, ensuring timely service delivery.
  • Trained new staff on operational procedures and safety protocols to enhance team efficiency.
  • Coordinated with housekeeping and maintenance teams to resolve guest concerns promptly and effectively.
  • Oversaw inventory management of cleaning supplies and tools, optimizing resource availability for daily tasks.
  • Implemented process improvements that increased workflow efficiency in handling guest requests and services.

Education

GED -

Essex County College
Newark, NJ
05-2020

Skills

  • Hand tool proficiency
  • Diagnostic testing
  • Preventative maintenance
  • Customer service
  • Attention to detail
  • Flexible and adaptable
  • Documentation and reporting
  • Service reports
  • Inventory control
  • Maintenance and repair

Accomplishments

  • Supervised team of [Number] staff members.
  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].

Timeline

Service Technician Assistant

Triangle Equities
02.2016 - Current

Porter

BES LLC
06.2011 - 06.2015

GED -

Essex County College