Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Joyner

Charlotte,NC

Summary

Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.

Overview

6
6
years of professional experience

Work History

Area Manager 40+Hours

Amazon (CLT6)
08.2024 - Current
  • Led and optimized daily operations for a dynamic team of 50-100 associates, implementing strategic management techniques to consistently exceed productivity targets, maintain high quality standards, and ensure strict adherence to safety protocols. Consistently achieved 100%+ performance against operational and labor plans, contributing significantly to overall organizational efficiency and cost-effectiveness.
  • Demonstrated strong commitment to talent development and succession planning by identifying and nurturing high-potential employees. Successfully trained and mentored 4 Tier 1 associates through Amazon's rigorous development programs, resulting in their promotion to Tier 3 Process Assistant roles. Additionally, guided and coached 1 Tier 3 employee to achieve promotion to L4 Area Manager, showcasing ability to develop leaders at multiple organizational levels.
  • Spearheaded the turnaround of an underperforming night shift operation, elevating performance from 60% of the operational plan to consistently achieving 100% efficiency on a daily basis. Implemented data-driven strategies, process improvements, and employee engagement initiatives to drive this significant performance enhancement, demonstrating strong problem-solving skills and the ability to lead teams through challenging transitions.
  • Cultivated a high-performance culture by setting clear expectations, providing regular feedback, and recognizing team achievements. Utilized lean management principles to streamline processes, reduce waste, and improve overall operational efficiency, resulting in sustained improvements in key performance indicators across the department.

Postal Courier 40+Hours

United States Postal Service
05.2023 - 08.2024
  • Demonstrated exceptional dedication by delivering mail to over two hundred households and businesses daily, navigating through diverse weather conditions and maintaining a 100% on-time delivery rate.
  • Enhanced community trust and satisfaction through personalized and friendly service, ensuring safe and secure delivery of packages and correspondence to the rightful recipients.
  • Employed expert navigational skills and in-depth knowledge of the local area to optimize delivery routes, resulting in a 15% reduction in delivery times and increased efficiency.

Community Director (Housing) 40+Hours

Elizabeth City State University
09.2021 - 05.2023
  • Supervisory role in the Resident Halls to ensure a developmental and impactful experience for the students.
  • Organized programs about finance, consent, and drugs to educate and further develop students and ensure their safety.
  • Created meaningful relationships with residents which resulted in a 60% decrease in first semester withdrawals.
  • Bolstered student engagement activities participation throughout the University by 40% by encouraging students to be more active on campus to begin building networks.

Athletic Business Manager 40+Hours

Elizabeth City State University
02.2022 - 03.2023
  • Provided administrative support to the Athletic Director through creating and managing financial statements, knowledgeable use of P/T cards to execute procurements and maintaining the financial stability of the entire athletic department.
  • Directly supervised 10+ employees and set up development sessions to improve productivity and camaraderie.
  • Established relationships with local businesses and vendors to continuously install and improve athletic facilities on campus.
  • Maintained readiness of all athletic facilities with timely work order requests and proactive determination of repairs.

Pathways Contract Specialist GS-5

Defense Logistics Agency Aviation
05.2019 - 07.2022
  • Specialized training working with the Department of Defense in various departments depending on the type of contract.
  • Recommended and implemented renovations to the current system to improve award time by 34%.
  • Contributed to sustaining DLA’s mission capable goal of 80% on time awards.
  • Helped sustain warfighter readiness and lethality by delivering proactive global logistics in peace and war.

Education

MBA - Business Administration

Western Governors University
Salt Lake City, UT
05.2024

Bachelor of Science - Business Administration, Management & Entrepreneurship, Marketing

Elizabeth City State University
Elizabeth City, NC
05.2021

Skills

  • Microsoft Office
  • Customer Service
  • Contracting
  • Public Speaking
  • Peer Mediation Skills
  • Project Management
  • Adobe
  • Staff management
  • Operations management
  • Relationship building and management
  • Team development

Timeline

Area Manager 40+Hours

Amazon (CLT6)
08.2024 - Current

Postal Courier 40+Hours

United States Postal Service
05.2023 - 08.2024

Athletic Business Manager 40+Hours

Elizabeth City State University
02.2022 - 03.2023

Community Director (Housing) 40+Hours

Elizabeth City State University
09.2021 - 05.2023

Pathways Contract Specialist GS-5

Defense Logistics Agency Aviation
05.2019 - 07.2022

MBA - Business Administration

Western Governors University

Bachelor of Science - Business Administration, Management & Entrepreneurship, Marketing

Elizabeth City State University

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