Brandon Judd
Apache Junction,AZ
Summary
Seeking a position to participate as a dedicated team member in a dynamic work environment with an opportunity for advancement by providing superior value and service.
Overview
20
20
years of professional experience
Work History
Financial Advisor
Bridgecrest Financial
Mesa, AZ
11.2021 - Current
- Advised customers on auto loan accounts, payment options, and financial solutions to maintain account stability.
- Reviewed customer financial situations and recommended appropriate payment plans and account resolutions.
- Maintained detailed client records and account documentation in internal financial systems.
- Communicated with customers via phone and email to resolve account concerns and provide financial guidance.
- Assisted clients with account management, payment processing, and loan balance inquiries.
- Ensured compliance with company policies and financial regulations when handing customer accounts.
- Collaborated with internal departments to resolve account issues and improve customer satisfaction.
- Delivered high-quality customer service while managing a high volume of client accounts.
Work Order Coordinator
JBT AeroTech
Phoenix, AZ
05.2021 - Current
- Coordinate customer service requirements with onsite maintenance personnel.
Answer phones and enter work orders into CMMS system. - Oversee scheduling of technicians and input of all required information into CMMS.
- Serve as first contact to customers and vendors.
- Implement work order schedules maximizing usage of technicians and other resources.
- Run operation reports and provide recommendations to improve efficiency/productivity.
- Comply with company safety program and trainings.
- Ability to work productively and cohesively in a diverse and multicultural environment.
- Perform other duties as assigned or needed.
Maintenance Repair Technician
JBT AeroTech
Phoenix, AZ
09.2017 - Current
- Perform routine preventive maintenance to ensure that systems operated efficiently
- Uses Fleet Focus Fleet Management software to process PM's, work orders, labor, and inventory tracking
- Uses ProcessMap (PMAP) software for accountability management in labor and health and safety aspects
- Analyze and locates malfunctions in brakes, motors, switches, and control systems
- Repair and replacement of motors, clutch brakes, roller bearings, drive rollers, conveyor belting, gear boxes, V-belts, welding, plasma cutting
- Operates equipment such as forklift, quads, company vehicles, etc
- Clear bag jams
- Develops corrective action plans and prevention strategies to improve product reliability
- Follows standards and procedures to maintain safe work environment
Craft Carpenter Apprentice
Fluor
Jenkinsville, SC
07.2016 - 07.2017
- Power Tools, Layout, Form Setting, Form Building
- Fire Watch Certified, Confined Space Certified, Trenches & Excavation Competent Person
- Assisted with movement of materials and equipment to job sites
- Planned projects by identifying necessary equipment, tools, and required assistance
- Kept job site cleaned up properly and all debris disposed of in respective containers
Warehouse Manager
Toys R US / Babies R Us
Mesa, AZ
02.2007 - 03.2016
- Balance and verify cash register tills and safe and review over/under differences
- Process standard cash register transactions
- Trained in complete store operations
- Managed team of 10+ employees
- Generated shipping documents including packing lists and invoices using Microsoft programs
- Secured supplies for materials, equipment and personnel to meet warehouse operational needs
- Control and monitor inventory to ensure store shelves are well stocked
- Process and handle all online "Ship to Store" orders
- Itemize and package "Ship to Customer" merchandise
- Forecast manpower requirements based on daily workload and company targets
- Use customer service skills to reduce customer and employee complaints
- Floor Sales and product knowledge with customer up selling and sales focus
- Returned unacceptable materials to vendors to obtain replacements or refunds
Warehouse Manager
American Bicycle Association (ABA)
Chandler, AZ
01.2006 - 06.2007
- Controlled and monitored merchandise and advertisements inventory
- Generated shipping documents including packing lists and invoices
- Completed daily logs to track merchandise shipments and deliveries
- Conducted shipping and receiving duties for BMXer monthly magazine
- Obtained warehouse operational needs through efficient staffing and supply of materials and equipment
- Assisted with advertising American Bike Association at local BMX races
- Assisted with set up and take down
Education
High School Diploma -
Marcos De Niza High School
Tempe, AZ2003
Skills
- Microsoft Office and CRM systems
- Customer Service
- Financial account management
- Client relationship management
- Payment plan negotiation
- Financial documentation review
- Compliance and regulatory awareness
- Cash handling
- Data Entry
- Professional phone and email communication
- Conflict resolution
- Client follow-up and retention
- Time management and multitasking
- Sales
- Customer Relations
- Employee Management
- Client Focused
Timeline
Financial Advisor
Bridgecrest Financial
11.2021 - Current
Work Order Coordinator
JBT AeroTech
05.2021 - Current
Maintenance Repair Technician
JBT AeroTech
09.2017 - Current
Craft Carpenter Apprentice
Fluor
07.2016 - 07.2017
Warehouse Manager
Toys R US / Babies R Us
02.2007 - 03.2016
Warehouse Manager
American Bicycle Association (ABA)
01.2006 - 06.2007
High School Diploma -
Marcos De Niza High School