Brandon Kabat
Holbrook,NY
Summary
Reliable bartender with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar Manager
Lands End
11.2022 - Current
- Closed out cash register and prepared cashier report at close of business ( for cash bar parties )
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Improved customer service rankings by resolving issues quickly and accurately.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Bartending Instructor
1-800 Bartend
03.2022 - 11.2022
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Helped students explore concepts with engaging, learning-focused activities.
- Created and developed lesson plans to meet students' academic needs.
- Developed and implemented classroom routines to address varying student needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- ATAP instructor and certified
Banquet Bartender
Lands End
05.2021 - 11.2022
- Prepared for events by setting up bar, stocking supplies and arranging tables.
- Responded to guest questions and requests with friendly and knowledgeable service.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Checked ID cards and verified bar guests were of legal age.
- Set up glassware, liquor, and other necessary supplies for special events.
- Poured and prepared mixed drinks for over 200-250 customers daily.
- Prepared wide variety of mixed drinks by applying extensive cocktail knowledge.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
Pizza Clerk
Ginos Pizzeria
07.2020 - 06.2022
- Cleaned and sanitized work areas, utensils and equipment.
- Operated grills, fryers and ovens to cook food items.
- Learned new menu offerings and options easily to assist customers with selecting items.
- Identified inefficiencies leading to improved productivity.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Checked guests' identification before serving alcoholic beverages.
Server/Bartender
Mama's
11.2018 - 02.2020
- Oversaw daily operations of store, including inventory and supply restock and assisting customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Assisted servers and dining room hosts and quickly responded to guests' needs.
- Assisted guests with making menu choices in an informative and helpful fashion.
- Welcomed guests with a personable attitude and smile, offering to bring their beverage orders while they reviewed the menu.
- Maintained a professional tone of voice and words at all times, including during peak rush hours.
- Provided high quality service.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Completed shift beginning and end procedures in full.
- Helped buss tables and prepare for next guests.
- Maximized table turns and rotated seating for maximum guest satisfaction.
Lead Sales Associate
True Religion
11.2016 - 01.2018
- Reported sales metrics and statistics to management and stakeholders.
- Trained and developed new team members and Sales Associates.
- Promoted product and service offerings in an effort to increase revenue.
- Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
- Tracked down sources of special products and services to meet customers' special needs.
- Completed floor replenishment to guarantee size availability and promote customer satisfaction.
- Processed shipments and maintained organized stock shelves.
- Offered exceptional customer service to differentiate and promote the company brand.
- Handled cash register operations and customer transactions to process payments.
- Greeted customers and provided product advice to increase sales.
- Developed and maintained knowledge of current sales and promotions.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
Banquet Server
Land's End Waterfront Catering
03.2017 - 09.2017
- Guided guests through the dining rooms and provided needed assistance.
- Assisted servers and dining room hosts and quickly responded to guests' needs.
- Consistently adhered to quality expectations and standards.
- Answered questions about menu selections and made recommendations when requested.
- Maintained a professional tone of voice and words at all times, including during peak rush hours.
- Handled all food and dining ware in accordance with company policy and health and safety guidelines.
- Greeted guests in a pleasant and courteous manner.
Education
No Degree - Liberal Arts And General Studies
Suffolk County Community College
GED -
Sachem High School East
2017
Skills
- Sales techniques
- Floor display design
- Great interpersonal skills
- Food and beverage knowledge
- Customer service oriented
- Bar Promotional Planning
- Effective multi-tasker
- Accurate cash handling
- Proficiency in Mixology
- Drink Preparation Knowledge
- Staff Training
- POS Terminal Operation
Certification
ATAP
Timeline
Bar Manager
Lands End
11.2022 - Current
Bartending Instructor
1-800 Bartend
03.2022 - 11.2022
Banquet Bartender
Lands End
05.2021 - 11.2022
Pizza Clerk
Ginos Pizzeria
07.2020 - 06.2022
Server/Bartender
Mama's
11.2018 - 02.2020
Banquet Server
Land's End Waterfront Catering
03.2017 - 09.2017
Lead Sales Associate
True Religion
11.2016 - 01.2018
No Degree - Liberal Arts And General Studies
Suffolk County Community College
GED -
Sachem High School East
ATAP
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