As an experienced General Manager with over 10 years in the hospitality industry, I’ve built a career on the foundation of personal connection, strong leadership, and service excellence. I have a proven track record of leading and managing teams to exceed business goals, including implementing cost-saving strategies that resulted in a 15% increase in profitability within my first two years. Growing up in this business, I developed a natural knack for communication and problem-solving, along with a deep understanding of hospitality standards. What truly drives me, though, is creating environments where both staff and guests feel respected, valued, and cared for. I believe that genuine connection—between team members, with guests, and within the community—is at the heart of great hospitality. I am highly adaptable, thrive in fast-paced environments, and consistently focus on building meaningful relationships that inspire loyalty and success.