Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager
Brandon Karrer

Brandon Karrer

Hospitality Industry
Los Angeles,CA

Summary

As an experienced General Manager with over 10 years in the hospitality industry, I’ve built a career on the foundation of personal connection, strong leadership, and service excellence. I have a proven track record of leading and managing teams to exceed business goals, including implementing cost-saving strategies that resulted in a 15% increase in profitability within my first two years. Growing up in this business, I developed a natural knack for communication and problem-solving, along with a deep understanding of hospitality standards. What truly drives me, though, is creating environments where both staff and guests feel respected, valued, and cared for. I believe that genuine connection—between team members, with guests, and within the community—is at the heart of great hospitality. I am highly adaptable, thrive in fast-paced environments, and consistently focus on building meaningful relationships that inspire loyalty and success.

Overview

2026
2026
years of professional experience

Work History

General Manager

La Bettola
05.2022 - 07.2025
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Senior F&B Manager - Queen Kapiolani Hotel

Deck - The Queen Kapiolani Hotel
2019 - 01.2023
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.

Bar Manager

Paul Martin's
12.2015 - 01.2017
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Lounge/Restaurant Bar Manager

4100 Bar
11.2006 - 12.2011
  • Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
  • Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
  • Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
  • Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
  • Developed productive relationships with vendors to secure competitive pricing on high-quality products.
  • Ensured compliance with all health and safety regulations by maintaining a clean workspace and enforcing strict sanitation practices.
  • Motivated staff to perform at peak efficiency and quality.

Education

Bachelor of Arts - Film

USC
Los Angeles, CA
09-2013

Bachelor of Arts - English

San Diego State University
San Diego, CA
07-2004

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Relationship building
  • Inventory control
  • Staff supervision
  • Goal setting
  • Employee scheduling
  • Verbal and written communication
  • Staff development

Timeline

General Manager

La Bettola
05.2022 - 07.2025

Bar Manager

Paul Martin's
12.2015 - 01.2017

Lounge/Restaurant Bar Manager

4100 Bar
11.2006 - 12.2011

Bachelor of Arts - Film

USC

Bachelor of Arts - English

San Diego State University

Senior F&B Manager - Queen Kapiolani Hotel

Deck - The Queen Kapiolani Hotel
2019 - 01.2023