Brandon Kearney
Raleigh,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Just to give a little back story, I was hired here at stars and strikes as a regular attendant. Over the course of my time being here, I have been promoted several times, due to my strong work ethic. Everyday i came to work, Just came in and did better than the day before, Overall great team player, very helpful to just about everyone. Will come in on my days off to help out if need be, Willingly to stay/ work longer hours to help out staff if need be. just an outgoing individual.
Overview
4
4
years of professional experience
Work History
Operations Manager/Bowling Manager
Stars And Strikes Family Entertainment Center
12.2019 - Current
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Overall just managing the bowling department and overseeing the Facilities/Mechanical department and Overseeing the Arcade Department as well.
- Being versatile in just about ever department, Kitchen, and the Bar as well.
Education
High School Diploma -
Needham Broughton High School
Raleigh, NC06.2014
Skills
- Health and safety compliance
- Inventory Management
- Marketing
- Customer Service
- Project Leadership
- Revenue Generation
- Onboarding and Orientation
- Operations Monitoring
- Staff Management
- Goal Setting
- Employee relations and conflict resolution
Timeline
Operations Manager/Bowling Manager
Stars And Strikes Family Entertainment Center
12.2019 - Current
High School Diploma -
Needham Broughton High School
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