Summary
Work History
Skills
Timeline

Brandon Keith

Sacramento ,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work History

Department Manager

WinCo Foods
06 2020 - 01 2024
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
  • Implemented quality control measures that resulted in improved products or services within the department offerings.
  • Increased customer satisfaction with proactive issue resolution strategies.
  • Served as point of contact for external vendors, maintaining strong relationships to ensure seamless service delivery.
  • Ensured strict adherence to company policies while performing routine audits of procedure compliance.
  • Improved customer satisfaction by addressing inquiries and resolving issues in a timely manner.
  • Maintained accurate records of employee attendance, facilitating efficient payroll processing.
  • Delivered exceptional customer service experiences by promptly addressing concerns and providing knowledgeable assistance.
  • Optimized workflow processes by identifying bottlenecks and implementing solutions to address them directly.
  • Coordinated meetings and events, ensuring all logistics were handled smoothly and successfully.
  • Conducted regular audits of physical inventory levels to identify discrepancies and make necessary adjustments.
  • Mentored junior clerks, providing guidance on best practices and improving overall team performance.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Coordinated and scheduled meetings and appointments.
  • Edited and proofread documents for accuracy and completeness.

Skills

  • Staff Management
  • Strategies and goals
  • Recruiting and Hiring
  • Goals and performance
  • Relationship building and management
  • Staff Development
  • Sales expertise
  • Policy and procedure adherence
  • Order management
  • Business development and planning

Timeline

Department Manager - WinCo Foods
06 2020 - 01 2024

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Brandon Keith