Summary
Overview
Work History
Education
Timeline
Skills
Brandon Keith Doolittle

Brandon Keith Doolittle

949-413-0840
Midwest City,Oklahoma

Summary

I have an extensive background and expertise in multiple genres of employment and technical support. I would be an amazing inclusion to any company. I pride myself on trying to become an indispensable asset; representing the highest quality of customer service representative experiences. I hope this resume finds you in good fortune and I look forward to hearing from you. Thank you very much for your consideration for employment.

Overview

24
24
years of professional experience

Work History

Sales Associate

Burger King
01.2024 - 06.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Custodial Worker

The Linen King
04.2022 - 02.2023
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
  • Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.

Quality Control Representative

ATC Drivetrain
01.2020 - 01.2021
  • Conducted regular audits of production processes to ensure compliance with industry standards and regulations.
  • Implemented new testing procedures for better defect detection and reduced production delays.
  • Managed supplier relationships, ensuring timely delivery of high-quality components while minimizing risk to the supply chain.
  • Championed continuous improvement initiatives that led to significant enhancements in product performance and customer satisfaction ratings.

Welder/Quality Control Representative

Firstco
11.2017 - 01.2019
  • Welded in flat, horizontal, vertical, and overhead positions.
  • Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
  • Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
  • Fabricated shop parts directly from blueprints.

Data services manager

West Business Services
08.2009 - 11.2013
  • Company Overview: West Business Services - Oklahoma City, Oklahoma
  • At West Business Services I was a data services manager my primary responsibilities were ordering permanent virtual connections ordering fiber optics for new construction sites ordering internet and data speeds for a company such as PepsiCo and California saws Consortium
  • At West Business Services I was in charge of tracking the progress of Internet installation at new construction sites for multiple high-end clientele for AT&T
  • West Business Services - Oklahoma City, Oklahoma

Advanced technical representative

Sprint PCS
05.2006 - 08.2009
  • At Sprint PCS I was an advanced technical service representative responsible with programming pdas laptops air cards smartphones and basic flip phones
  • I also Advanced to three different positions within three months
  • I enjoyed lucrative sales opportunities there including bonus incentives
  • I excelled at the top of my team and call volume and client customer resolution
  • Identified opportunities for process improvement within the technical support team, implementing changes that led to increased efficiency.
  • Oversaw inventory management for replacement parts and equipment, reducing delays in servicing client requests due to stock shortages.
  • Assisted in the creation of training materials for new Technical Representatives, improving the onboarding experience for incoming employees.
  • Provided expert guidance on product features, helping customers make informed decisions about their technology investments.
  • Contributed insights during product development meetings, helping guide feature enhancements based on real-world customer feedback.

Legal specialist

Dyntek Child Support Enforcement
04.2002 - 05.2006
  • At dynetech child support enforcement my primary responsibilities were preparing legal documents for the next day docket, sending in filing warrants, filing, scheduling appointments, billing, calculating past due child support payments and arrears, in assisting legal attorneys in any day-to-day a function
  • I particularly enjoyed this job because I got to help children get financial assistance from their father's or Mother's who refused to pa
  • Delivered in-house training sessions on key legal topics, increasing staff awareness of relevant laws and regulations.
  • Provided legal support focused on ensuring compliance with policies, procedures, regulations, laws, and guidelines.
  • Provided expert guidance on intellectual property matters, helping clients protect their valuable assets.
  • Advised on regulatory compliance issues across multiple sectors, minimizing potential fines or penalties for noncompliance.
  • Conducted thorough legal research to support case preparation, ensuring solid arguments during litigation proceedings.
  • Conducted due diligence investigations for mergers and acquisitions transactions to identify any potential risks or liabilities.
  • Collaborated with cross-functional teams to ensure all relevant information was considered when advising clients.
  • Prepared and reviewed legal documents such as contracts, pleadings, and motions with attention to detail and accuracy.
  • Participated in professional development opportunities to stay current with industry trends and legislative updates.

Advanced technical

AT&T Wireless
04.2001 - 03.2002
  • At AT&T Wireless my primary responsibilities were activating new service, assisting with ESN swaps, taking laptops in air cards and activating services, updating billing information, Advanced sales, and retention base selves
  • At AT&T I was always at the top of my team when it comes to call volume, customer resolution, and retention based sales

Education

Masters In Psychology - Psychology

Walden University, Minneapolis, MN

Associates Degree In Psychology - Psychology

Rose State College, Oklahoma City, OK
05.2008

Bachelors of Fine Arts -

Kansas University
05.2006
  • At Kansas University I was a multiple academic scholarship recipient.
  • I was also a cheerleading scholarship recipient.
  • There I also danced in the University Dance Company and in this company you have to dance your entire life in order to even be considered after only dancing and studying classical dance for 2 years not only did I get in the University dance company but I was a principal dancer and soloist would she have to be able to dance your entire life professionally and also maintain an exhibit exemplary skills Above All Else.

Bachelors of Science -

Washburn University
05.2003
  • At Washburn University I was a multiple scholarship and academic scholarship recipients also I was a cheerleading scholarship recipients maintained a perfect 4.0 grade point average for multiple academic scholarships graduated within 3 years with a job offer to Seaman High School right out of my Epix classes at Washburn University.
  • GPA: 4.0

Timeline

Sales Associate - Burger King
01.2024 - 06.2025
Custodial Worker - The Linen King
04.2022 - 02.2023
Quality Control Representative - ATC Drivetrain
01.2020 - 01.2021
Welder/Quality Control Representative - Firstco
11.2017 - 01.2019
Data services manager - West Business Services
08.2009 - 11.2013
Advanced technical representative - Sprint PCS
05.2006 - 08.2009
Legal specialist - Dyntek Child Support Enforcement
04.2002 - 05.2006
Advanced technical - AT&T Wireless
04.2001 - 03.2002
Kansas University - Bachelors of Fine Arts,
Washburn University - Bachelors of Science,
Walden University - Masters In Psychology , Psychology
Rose State College - Associates Degree In Psychology , Psychology

Skills

  • Customer service
  • Time management
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Client service
  • Conflict resolution
  • Store opening and closing
  • Sales expertise
  • Product sales
  • Customer needs assessment
  • Complex Problem-solving
  • Sales strategies
  • Meeting deadlines
  • Professional demeanor
  • Adapt to diverse groups
  • Cleaning techniques
  • Guest relations
  • Customer service
  • Customer service
  • Customer service
  • Inventory tracking
  • Sales development
  • Building rapport
  • Teamwork and collaboration
  • Retail loss prevention
  • Inventory control
  • POS system operation
  • Dispute mediation
  • Task prioritization
  • Money transfer systems
  • Sales pipeline management
  • Display setup
  • Relationship building
  • Inventory control procedures

Similar Profiles

CREATE PROFILE
Brandon Keith Doolittle949-413-0840