Enthusiastic customer service representative with in depth knowledge of sales, inventory management, and training. Strong leadership and management skills with an exquisite ability to learn and adapt as needed.
Manufactured and packaged Tailwind Nutrition products to high quality standards. Working production line, mixing and loading ingredients into an industrial mixer. Monitored machinery during mixing and packaging processes to make sure product quality standards are being met.
Coordinated with the store manager to organize, plan and implement daily strategies. Created daily to-do lists and directed other employees as needed. Responsible for coordinating inventory audits & basic retail store operations. As well as ensuring employees are meeting sales goals/following procedures. Responsible for handling customer/employee escalations and ensuring the business is running smooth.
Responsible for managing day to day operations of the business. Trained/oversaw employees and ensured the store was fully compliant with MED rules. Maintained public relations and branding for the business. Assisted with multimedia marketing campaigns.
Responsible for the production, maintenance, and inventory of any and all props utilized within the escape room (“prop” - anything used by players during a game that is movable ie - locks, cups, journals, money.); up-kept room scenery and electrical equipment. Designed puzzles & brain games.