Brandon Kendricks
Whitehouse,OH
Summary
Dynamic leader with proven expertise in operational efficiency and team development, honed at Dollar General and Taco Bell. Excelled in conflict resolution and budget control, driving sales goals and enhancing customer service. Skilled in adaptability, fostering teamwork, and collaboration. Achievements include significant improvements in staff training and operational structuring, contributing to sustained business growth.
Overview
2
2
years of professional experience
Work History
Store Manager in Training
Dollar General
06.2024 - Current
- Lead daily store operations, ensuring all procedures are followed and company standards are met.
- Supervise and train a team of 10+ employees, focusing on improving customer service and operational efficiency.
- Manage inventory levels, including stock ordering, tracking, and merchandising to optimize sales and reduce shrinkage.
- Oversee cash management, including daily reconciliations and deposits, ensuring financial accuracy.
- Setting sales goals, analyzing performance metrics, and developing action plans to meet targets.
- Implement safety protocols, maintain store cleanliness, and ensure compliance with company policies.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assitant General Manager
Taco Bell
06.2023 - 06.2024
- Directed daily shift operations, ensuring staff members met customer service and food safety standards.
- Supervised a team of 5-8 employees, handling shift schedules, assigning duties, and providing real-time feedback to improve performance.
- Trained new employees on food preparation, cash handling, and drive-thru operations.
- Assisted with inventory management, ensuring adequate stock levels for peak hours.
- Handled customer complaints, ensuring a positive resolution and promoting customer loyalty.
Sales Advisor
Best Buy
06.2022 - 06.2023
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Responded to in-person and telephone requests for information about company offerings.
Education
High School Diploma -
Detroit Public Schools
Detroit, MI06.2024
Skills
- Goal Setting
- Problem-Solving
- Decision-Making
- Adaptability
- Adaptability and Flexibility
- Conflict Resolution
- Budget Control
- Teamwork and Collaboration
- Effective leader
- Staff training/development
- Organizational Structuring
Timeline
Store Manager in Training
Dollar General
06.2024 - Current
Assitant General Manager
Taco Bell
06.2023 - 06.2024
Sales Advisor
Best Buy
06.2022 - 06.2023
High School Diploma -
Detroit Public Schools
Similar Profiles
Jillian ShevelJillian Shevel
Key Holder at Dollar General Key Holder, Dollar GeneralKey Holder at Dollar General Key Holder, Dollar General
Canaan BrownCanaan Brown
Cashier at Dollar Tree/Dollar GeneralCashier at Dollar Tree/Dollar General
Antonia (Jones) McNultyAntonia (Jones) McNulty
Truck Loader/ Unloader at Family Dollar Dollar General WarehouseTruck Loader/ Unloader at Family Dollar Dollar General Warehouse