Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Kennedy

Hephzibah,GA

Summary

I have worked in multiple areas in my life from customer service, military, inside of a warehouse and now as an assistant manager. I am up for the challenge for anything that comes my way and with my fast pace learning and motivation I am ready for the next step.

Overview

14
14
years of professional experience

Work History

Process Assistant

Amazon
03.2022 - Current
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted training and change management processes to improve operations.
  • Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
  • Offered data-driven recommendations to align company strategies and process improvement initiatives.
  • Supervised processes to eliminate weak points or bottlenecks in business operations.
  • Determined and recommended methods to implement improvement opportunities.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Developed production techniques and production processes to meet customer and organizational needs.
  • Developed standard operating procedures and document workflows to drive current and future processes.
  • Assessed products or services to evaluate conformance with quality standards.
  • Conducted training and applied change management to achieve desired outcomes.
  • Prioritized initiatives to increase success rates of strategic projects.
  • Evaluated product or service by analyzing and interpreting data and metrics.
  • Implemented continuous improvement metrics to streamline workflows and reduce waste.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Established administrative work procedures to track staff's daily tasks.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Performed research to collect and record industry data.

Warehouse Order Picker

Amazon
09.2021 - 03.2022
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Used scanners to quickly locate and track items in warehouse.
  • Kept tidy and organized warehouse to comply with cleanliness standards.
  • Inspected and verified orders before shipping them to customers for accurate deliveries.
  • Organized warehouse shelves and racks to maximize space utilization.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Utilized warehouse management system to accurately track and update inventory records.

Order Builder

Coca Cola
10.2018 - 03.2020
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Checked inventory and selected products from specific locations based upon availability.
  • Received returns of damaged and incorrect orders to process replacements.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Safeguarded products in storage to protect from spills and damages
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Interacted with guests in friendly and knowledgeable way.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

Overnight Stocker

Walmart
03.2016 - 09.2018
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Maintained neat, organized stockroom free of hazards.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Inspected inventory to identify shortages and maintain consistent inventory.
  • Managed orders to verify accuracy of incoming and outgoing shipments.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Kept work areas neat, clean and free from debris.

Medical Logistics Specialist

Army
06.2009 - 12.2015
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Collaborated with cross-functional teams to align production plans with customer requirements.
  • Prepared and maintained comprehensive production reports to highlight production developments for management review.
  • Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Reviewed order data to verify transactions and shipping dates.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Education

High School Diploma -

Butler High School
Augusta, GA
05.2009

Skills

  • Inventory Tracking
  • Loading and Unloading
  • Material Handling
  • Order Preparation
  • Warehouse Organization
  • Order Fulfillment
  • Shipping and Receiving
  • Cycle Counting
  • Quality Control
  • Warehouse Logistics
  • Warehouse Operations
  • Supply Ordering
  • Picking and Packing
  • Self-Motivated and Disciplined
  • Inventory Management
  • Data Entry
  • Information Updates
  • Team Building
  • Motivational Leadership
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Problem-Solving
  • Relationship Building
  • Basic Math
  • Decision-Making
  • Verbal Communication
  • Multitasking

Timeline

Process Assistant

Amazon
03.2022 - Current

Warehouse Order Picker

Amazon
09.2021 - 03.2022

Order Builder

Coca Cola
10.2018 - 03.2020

Overnight Stocker

Walmart
03.2016 - 09.2018

Medical Logistics Specialist

Army
06.2009 - 12.2015

High School Diploma -

Butler High School
Brandon Kennedy