Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Brandon Kim

Los Angeles,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Posses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Office Assistant(Intern)

Westgen Construction
08.2023 - Current
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
  • Collected, arranged, and input information into database system.

Boba Barista

Boba Zzing
06.2023 - 09.2023
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Cashier

Seoul Pho
12.2021 - 07.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Restocked and organized merchandise in front lanes.
  • Performed cash, card and check transactions to complete customer purchases.

Education

Bachelor of Arts - Economics

University of California Irvine
Irvine, CA
06.2026

High School Diploma -

Fairfax High School
Los Angeles, CA
06.2022

Skills

  • Issue Resolution
  • Microsoft Office
  • Online Orders Preparation
  • Customer Service Excellence
  • Time Management Skills
  • Technology Usage(Advanced)
  • Guest Inquiries
  • Records Administration
  • Team Collaboration
  • Cash Register Operation

Languages

English
Native or Bilingual
Korean
Limited Working

Certification

  • Food Handler's License

Timeline

Office Assistant(Intern)

Westgen Construction
08.2023 - Current

Boba Barista

Boba Zzing
06.2023 - 09.2023

Cashier

Seoul Pho
12.2021 - 07.2022

Bachelor of Arts - Economics

University of California Irvine

High School Diploma -

Fairfax High School
Brandon Kim