Brandon King
Oakland,CA
Summary
Dynamic leader with a proven track record at Salt & Fire Private Chef Service & Catering, enhancing operational quality and team efficiency. Expert in vendor relations and food safety, driving customer satisfaction and exceeding performance standards. Skilled in problem-solving and team leadership, consistently delivering projects within financial constraints and fostering a high-quality environment. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Small Business Owner
Salt & Fire Private Chef Service & Catering
08.2018 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Implemented quality control systems that boosted overall product consistency and reliability.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Operations Manager | Menu Consultant
Smokin Woods BBQ
07.2017 - 12.2018
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Increased customer retention rates by consistently delivering exceptional menus that met or exceeded expectations.
- Regularly monitored industry developments, staying informed on cutting-edge culinary techniques and adapting them to client projects as needed.
- Incorporated seasonal ingredients into clients'' menus, promoting sustainability and supporting local growers.
- Facilitated smooth collaboration between departments through clear communication channels.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Medical Inventory Specialist Assistant
Silicon Valley Staffing Agency-Exp Pharmaceutical
09.2016 - 07.2018
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
Call Center Representative
Public Works Agency
06.2012 - 12.2015
- Exceeded performance metrics consistently by proactively identifying potential problems before they escalated into larger issues requiring costly repairs or replacements.
- Collaborated with fellow employees to complete tasks on time and within budget constraints.
- Collaborated effectively with cross-functional teams such as engineering, planning, parks and recreation, utilities services to accomplish common goals related to public works projects.
- Maintained accurate records of completed tasks, ensuring transparency and accountability in the department.
- Reported issues to property manager so effective resolutions could be put into place.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Consistently met deadlines while working on multiple concurrent projects without compromising quality or safety standards.
- Completed paperwork in full, on time and with high accuracy.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Worked directly with city supervisors to make sure reported claims were correctly addressed.
Education
No Degree - Culinary Arts
Le Cordon Bleu College of Culinary Arts - Pasadena
Pasadena, CA05.2006
Skills
- Small business operations
- Planning and execution
- Vendor Relations
- Business marketing
- Food safety and sanitation
- Knife Skills
- Cooking techniques
- Food quality
- Problem-Solving
- Team Leadership
- Worksite safety
- Typing Speed Efficiency
- Highly Accurate Typing
Websites
Certification
- EMT - Certified Emergency Medical Technician
Timeline
Small Business Owner
Salt & Fire Private Chef Service & Catering
08.2018 - Current
Operations Manager | Menu Consultant
Smokin Woods BBQ
07.2017 - 12.2018
Medical Inventory Specialist Assistant
Silicon Valley Staffing Agency-Exp Pharmaceutical
09.2016 - 07.2018
Call Center Representative
Public Works Agency
06.2012 - 12.2015
No Degree - Culinary Arts
Le Cordon Bleu College of Culinary Arts - Pasadena
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