Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
19
19
years of professional experience
Work History
Human Resources Program Manager
TENNESSEE DEPARTMENT OF HUMAN RESOURCES
04.2022 - Current
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Created programs to reduce turnover and improve employee engagement in daily business process.
Organized and led staff orientation programs and training to promote collaboration.
Helped department leaders devise ways to fairly assess employee performance and develop improvement plans.
Assessed employee knowledge, company strategic plans and market needs to improve training programs.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Classification/Compensation Consultant
TENNESSEE DEPARTMENT OF HUMAN RESOURCES
09.2020 - 04.2022
I advised management on appropriate salary adjustments during promotions or transfers, considering both internal equity and market competitiveness factors.
Streamlined compensation processes with the integration of HRIS systems, resulting in increased efficiency and accuracy.
Collaborated with HR partners to ensure successful communication of compensation programs to employees.
Educated employees on compensation policies and procedures, fostering a transparent culture surrounding pay practices.
Managed relationships with external vendors to obtain necessary data for benchmarking exercises while negotiating cost-effective agreements.
Assistant Director, Admissions
Daymar college
02.2017 - 09.2020
Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
Partnered with educators to instruct and mentor students with developmental and physical disabilities.
Led team of professionals in special projects and daily operations.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Defined clear targets and objectives and communicated to other team members.
Human Resources Coordinator
City of Clarksville
09.2016 - 02.2017
Completed background and reference checks to facilitate hiring and onboarding of employees.
Reviewed human resources paperwork for accuracy and completeness.
Completed employee employment verifications and unemployment paperwork prior to hire or termination.
Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
Maintained human resources information system and kept employee files up to date and accurate.
Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Park Guide
National Park Service
05.2015 - 09.2016
Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
Informed visitors of current and recurring dangers posed by wildlife, terrain and inclement weather.
Educated visitors on area wildlife and regional history during tours and presentations.
Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
Police Officer Trainee
Metro Nashville Police Department
07.2014 - 05.2015
Trained in police procedure and public interaction as a law enforcement officer
Sensitively clarified procedures and policies for law enforcement officials, suspects, and victims
Talked regularly with citizens to establish rapport and become familiar presence in area.
Engaged with local individuals and community leaders to discuss crime reduction strategies.
Managed paperwork by tracking records to remain organized and maximize accuracy.
Military Finance Specialist
Serco
02.2014 - 07.2014
Provided detailed information and assistance to active duty, retired, and reserve military personnel and their dependents on all pay related issues
Ensured personnel pay changes were verified and entered in a prompt and timely manner
Reviewed and submitted financial documentation and reports to support business financial goals and objectives.
Extracted data from SAP and SQL tables to prepare and reconcile information.
Contacted customers to immediately find resolutions for escalated issues.
Human Resources Specialist
United States Army
10.2005 - 12.2013
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Completed human resource operational requirements by scheduling and assigning employees.
Developed and coordinated employee training programs to improve productivity and performance.
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Assigned employees to subordinate units based on skill level, availability, and occupational specialty monthly.
Education
Master of Business Administration - Human Resources Management
American intercontinental university
Schaumburg, IL
02.2020
Bachelor of Business Administration - Human Resources Management
american intercontinental university
Schaumburg, IL
10.2018
Skills
Strategic Planning
Training and Development
Leadership
Succession Planning
Internal Communications
Diversity and Inclusion
Organizational Development
Benefits Administration
Talent management
Employee Relations
Payroll Management
Workforce Planning
Affiliations
Marine Corps League
American Legion
Society of the Big Red One
Technologyskills
Edison
MS Word
MS Excel
MS Power Point
MS Outlook
Internet
MUNIS
EMIILPO
IPERMS
Timeline
Human Resources Program Manager
TENNESSEE DEPARTMENT OF HUMAN RESOURCES
04.2022 - Current
Classification/Compensation Consultant
TENNESSEE DEPARTMENT OF HUMAN RESOURCES
09.2020 - 04.2022
Assistant Director, Admissions
Daymar college
02.2017 - 09.2020
Human Resources Coordinator
City of Clarksville
09.2016 - 02.2017
Park Guide
National Park Service
05.2015 - 09.2016
Police Officer Trainee
Metro Nashville Police Department
07.2014 - 05.2015
Military Finance Specialist
Serco
02.2014 - 07.2014
Human Resources Specialist
United States Army
10.2005 - 12.2013
Master of Business Administration - Human Resources Management
American intercontinental university
Bachelor of Business Administration - Human Resources Management
Provider Compensation Manager at West Tennessee Healthcare - Human ResourcesProvider Compensation Manager at West Tennessee Healthcare - Human Resources