Brandon Knott
Abingdon,MD
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Plumbing Service Technician
ARS Of Laurel
12.2022 - Current
- Installation and service of multiple brands of water heaters ranging in size from 30 gallons to 80 gallons.
- Sales of water heaters
- Performed regular maintenance on gas and electric water heater systems, extending their lifespan and reliability.
- Provided excellent customer service by addressing client concerns and answering questions about their water heater systems.
- Increased customer satisfaction by providing efficient and professional water heater services.
- Utilized industry-specific tools for precise measurements, cutting, and installations of pipes and fixtures.
- Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
- Optimized inventory control processes, reducing waste while keeping necessary supplies readily available for technicians during service calls or installations.
- Performed routine maintenance flushes of water heating systems in residential settings.
HVAC Installation Helper
ARS Of Laurel
02.2020 - 10.2022
- Measured and cut pieces to maintain work efficiency.
- Performed skilled and semi-skilled HVAC work under supervision of senior technician.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential sites.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Updated company database with detailed installation and repair data to support accurate records.
- Operated variety of power tools and hand tools.
- Maintained tools and equipment in good working condition.
- Followed safety protocols and best practices for installation, maintenance, or repair work.
HVAC Installer
Arbutus Refrigeration, Inc.
01.2018 - 02.2020
- Enhanced system efficiency by performing routine maintenance on refrigeration units and components.
- Assisted in the installation of commercial refrigeration systems for improved functionality and reliability.
- Conducted diagnostic tests to identify issues with refrigeration systems and implemented effective solutions.
- Collaborated with senior mechanics to troubleshoot complex problems, ensuring optimal system performance.
- Maintained accurate records of equipment inspections, repairs, and maintenance tasks for future reference.
- Utilized specialized tools and equipment to repair or replace faulty components within refrigeration systems.
- Gained hands-on experience by working closely with experienced mechanics in repairing various types of refrigeration systems.
- Performed pressure tests on piping systems to ensure proper sealing and prevent potential leaks in newly installed units.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Tested and repaired condensers, heat exchangers, cooling towers, steam, and gas turbines.
Education
Certificate - HVAC Installation And Repair
Brightwood College - Baltimore
Halethorpe, MD01.2018
High School Diploma -
Northeast High School
Pasadena, MD06.2015
Skills
- Customer Service Excellence
- Attention to Detail
- Gas Line Knowledge
- Teamwork and Collaboration
- Strong Communication Skills
- Water Heater Servicing
- Pipe Installation
- Fixture Installation
- Safety Protocols
Certification
HVAC-R Apprentice License (#98526)
Apprentice Plumber/Gas Fitter License (#110568)
EPA Certified (#P39E760DE9571FE61)
Timeline
Plumbing Service Technician
ARS Of Laurel
12.2022 - Current
HVAC Installation Helper
ARS Of Laurel
02.2020 - 10.2022
HVAC Installer
Arbutus Refrigeration, Inc.
01.2018 - 02.2020
Certificate - HVAC Installation And Repair
Brightwood College - Baltimore
High School Diploma -
Northeast High School
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