Brandon Kwok
Cotati,CA
Summary
Confident training leader with demonstrated planning, organizational and leadership abilities focused on communication and personal growth. Highly effective at educating people at all different skill levels.
Insightful Counselor familiar with substance abuse treatment protocols. Adept at responding to emergency situations calmly and respectfully. Passionate about patient support and resource advocacy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Sunrun
01.2024 - Current
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Training Manager
Oilstop
09.2021 - 11.2023
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Trained new hires to perform cross-training exercises with experienced workers.
- Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
Education
Bachelor of Science - Chemical Engineering
University of California, Irvine
Irvine, CA2027
Skills
- Teamwork and Collaboration
- Reliability and punctuality
- Relationship Building
- Conflict Resolution
- Crisis Intervention
- Progress assessments
- Group facilitation
- Team Leadership
- Verbal and written communication
Accomplishments
Lifetime member of Tau Beta Pi Engineering Honors Society
Additional Information
Working knowledge of various 12 step recovery programs. Experience in mentoring through the 12 steps.
Timeline
Retail Sales Associate
Sunrun
01.2024 - Current
Training Manager
Oilstop
09.2021 - 11.2023
Bachelor of Science - Chemical Engineering
University of California, Irvine
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