Summary
Overview
Work History
Education
Skills
Timeline
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Brandon LAker

Batesville,IN

Summary

Detail oriented hard dedicated worker, who is looking for a challenge to progress further in my young career. Hungry to refine my leadership skills to bring out the best in myself and others around me.

Overview

7
7
years of professional experience

Work History

Picker & Packer

Thrive Market
12.2018 - Current
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Followed safety protocols and procedures to minimize workplace accidents.
  • Used RF scanners to track orders and verify accuracy.
  • Operated manual and electric pallet jacks to move merchandise.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Replenished items taken from shelves, safely using equipment to lift and organize products.

Outbound Team Leader

Thrive Market
03.2020 - 11.2022
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Managed and motivated employees to be productive and engaged in work.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Accomplished multiple tasks within established timeframes.

Guest Service Associate

Target
02.2017 - 04.2017
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Education

Associate of Arts - Graphic Design

Ivy Tech Community College of Indiana
Columbus

High School Diploma -

Batesville High School
Batesville, IN
05.2016

Skills

  • Forklift Operation
  • Pallet Building and Wrapping
  • Electric Pallet Jack
  • RF Scanners
  • Order Picker & Reach Truck Operation
  • Staff Management
  • Coaching and Mentoring
  • Managing Multiple Tasks

Timeline

Outbound Team Leader

Thrive Market
03.2020 - 11.2022

Picker & Packer

Thrive Market
12.2018 - Current

Guest Service Associate

Target
02.2017 - 04.2017

Associate of Arts - Graphic Design

Ivy Tech Community College of Indiana

High School Diploma -

Batesville High School

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Brandon LAker