Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Lamb

Las Vegas,NV

Summary

Accomplished Operations Manager with a proven track record at DB Schenker Logistics, enhancing operational efficiency and customer satisfaction. Skilled in problem-solving and team leadership, successfully boosted employee retention and improved service quality. Expert in inventory management and client relationships, achieving significant project deliverables within budget constraints. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

5
5
years of professional experience

Work History

Operations Manager

DB Schenker Logistics
01.2022 - 09.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Analyzed and reported on key performance metrics to senior management.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.

Operations Supervisor

DB Schenker Logistics
10.2019 - 01.2022
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Analyzed department metrics and performance and reported findings to management.
  • Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
  • Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Completed bi-weekly payroll for employees.

Education

Bachelor of Science - Business

University of Phoenix
Tempe, AZ
05.2013

Skills

Problem-Solving

Team Leadership

Operations Management

Customer Service

Operational Efficiency

Staff Training

Inventory Management

Policies and procedures implementation

Staff Development

Client Relationships

Project management abilities

Process Improvement

Timeline

Operations Manager

DB Schenker Logistics
01.2022 - 09.2024

Operations Supervisor

DB Schenker Logistics
10.2019 - 01.2022

Bachelor of Science - Business

University of Phoenix

Similar Profiles

CREATE PROFILE
Brandon Lamb