Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Lamb

The Villages,FL

Summary

Accomplished Operations Manager with a proven track record at DB Schenker Logistics, enhancing operational efficiency and customer satisfaction. Skilled in problem-solving and team leadership, successfully boosted employee retention and improved service quality. Expert in inventory management and client relationships, achieving significant project deliverables within budget constraints. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

5
5
years of professional experience

Work History

Operations Manager

DB Schenker Logistics
01.2022 - 09.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Analyzed and reported on key performance metrics to senior management.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.

Operations Supervisor

DB Schenker Logistics
10.2019 - 01.2022
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Analyzed department metrics and performance and reported findings to management.
  • Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
  • Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Completed bi-weekly payroll for employees.

Education

Bachelor of Science - Business

University of Phoenix
Tempe, AZ
05.2013

Skills

  • Performance monitoring
  • Performance reporting
  • Health and safety compliance
  • Multidisciplinary collaboration
  • Inventory control
  • Budgeting and cost control
  • Customer service
  • Cost reduction and containment
  • Inventory management
  • Workforce training
  • Supply chain management
  • P&L management
  • Project leadership
  • Supply chain logistics
  • Process improvements
  • Process improvement strategies

Timeline

Operations Manager

DB Schenker Logistics
01.2022 - 09.2024

Operations Supervisor

DB Schenker Logistics
10.2019 - 01.2022

Bachelor of Science - Business

University of Phoenix

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Brandon Lamb