Brandon Lamberson
Spotsylvania
Summary
Dynamic Training Instructor with a proven track record at MWR Academy, specializing in curriculum development and employee coaching. Achieved a 95% average score in financial management courses, enhancing team performance and stakeholder engagement. Expert in instructional design and analytical thinking, driving impactful professional development initiatives across federal installations.
Overview
17
17
years of professional experience
Work History
Training Instructor
MWR Academy
Fort Sam Houston
06.2022 - Current
- Rehired by Installation Management Command (IMCOM) G7 MWR Academy to instruct G9 employees in professional development courses.
- Developed course curriculum and training guides in collaboration with subject matter experts.
- Instructed material virtually and in-person for G9 employees across local DC area Garrisons.
- Managed course accreditation submissions and conducted evaluations to align with changing policies and procedures.
- Conducted facility outreach reviews to enhance managers' application of new concepts and practices.
- Analyzed teams' work processes to identify service gaps internally and externally.
- Facilitated multi-day NAF Financial Management and Personnel Management courses covering essential topics such as recruitment, budgeting, and performance management.
- Assisted 215 students in financial performance assessment through comprehensive program reports, achieving an average final project score of 95 after revisions.
Training Instructor
MWR Academy
JBSA
02.2015 - 04.2018
- Advanced MWR service culture program across U.S. Army Installations, improving workforce management.
- Advised over 100 managers on culture development and policy implementation.
- Instructed 1,600+ MWR team members using interactive training methods.
- Determined optimal instructional techniques through consultations with facility supervisors.
- Conducted classes via platforms including Google Chat, Adobe Connect, and Zoom.
- Created and updated lesson plans tailored to managerial needs and team dynamics.
- Developed Touch-Point Mapping tool to identify service culture gaps and revenue opportunities.
- Delivered four manager workshops monthly alongside multiple OPEX classes and orientations.
Builder Sales Manager
AusTex Fence & Deck
Austin
12.2019 - 07.2022
- Managed commercial deck and fence installations across south region from Austin to San Antonio.
- Coordinated daily with over 40 superintendents on more than 100 projects monthly.
- Oversaw every project's sales, design, operations, and construction phases.
- Handled monthly project revenues exceeding $300,000 consistently.
- Enhanced partnerships with commercial builders, increasing retention and boosting sales.
- Conducted cost-benefit analyses for existing and potential customers to address needs.
- Resolved customer issues and complaints to maximize satisfaction levels.
- Served as primary resource for troubleshooting within Customer Relationship Management software.
Head of Sales & Member Services
Austin Technology Council
Austin
03.2019 - 12.2019
- Directed non-profit membership services focusing on client success, new member sales, and orientations.
- Spearheaded initiatives to boost corporate membership and secure sponsorships for Leadership Dinners and Breakfast Roundtables.
- Exceeded monthly revenue goals set by CEO throughout tenure.
- Secured $50,000 in sponsorship revenue for CEO Summit.
- Increased monthly membership retention from 40% to 60% within first 90 days.
- Conducted 1,000 cold calls, virtual meetups, and office visits monthly to achieve sales targets.
Marketing Coordinator (Commercial Sponsorship Program Manager)
Family & Morale, Welfare, & Recreation
Joint Base Myer-Henderson Hall
02.2012 - 02.2015
- Established corporate sponsorship and donor program, generating over $350,000 in revenue.
- Acquired more than 100 new partners through innovative programming and strategic outreach.
- Secured significant donations between $1,000 and $30,000 from corporate and local businesses.
- Enhanced brand integrity by developing social media platforms to strengthen fundraising relationships.
- Coordinated special events for marketing division, including network gatherings and recreational meet & greets.
- Organized quarterly vendor events such as Travel Expo and Health & Fitness Fair.
- Planned Employee Appreciation Day and networking events for corporate sponsors.
- Managed $400,000 in program funds while driving successful fundraising campaigns.
Recreation/Sports Specialist
Family & Morale, Welfare, & Recreation
Joint Base Myer-Henderson Hall
03.2008 - 02.2012
- Directed daily planning for aquatics and fitness facilities and programs.
- Supervised employee life cycle management for up to 35 personnel, including budgeting and invoice processing.
- Led planning, scheduling, execution, and evaluation of athletic and community programs.
- Prepared decision briefs for Garrison Commanders on event timelines and customer service issues.
- Oversaw annual facility expenses of $1 million and event budgets up to $80,000.
- Secured $75,000 in sponsorship agreements to support athletic teams and race events.
- Achieved zero failed OSHA inspections in five years across all managed facilities.
- Received Commander's Award for Civilian Service for coordinating multiple projects during deployment.
Event & Entertainment Regional Coordinator
Family and Morale, Welfare, & Recreation
Kirkuk
02.2011 - 10.2011
- Volunteered for civilian deployment to Iraq during Operation Enduring Freedom as USD-North Regional.
- Coordinated meet and greet events and concerts for non-profit organizations in Iraq.
- Managed multiple projects concurrently across five military operating bases.
- Received Department of the Army's Commander's Award for Civilian Service in 2012.
Education
Master's degree - Business Administration (MBA)
Purdue University Global
Lafayette, IN, United States03.2022
Bachelor's degree - Criminal Justice
Saint Leo University
Saint Leo, FL, United States05.2007
Technical or occupational certificate -
Langevin Learning Services
Ogdensburg, NY, United StatesSkills
- Curriculum development
- Instructional design
- Learning management
- Financial management
- Policy implementation
- Employee coaching
- Performance evaluation
- Adult learning principles
- Project management
- Course materials development
- Analytical thinking
- Effective communication
- Team collaboration
- Stakeholder engagement
- Conflict resolution
- Employee performance reviews
Languages
English, Advanced, Advanced, Advanced
Reference
- Local Professional Reference: Marie B. Robinson, DFMWR, Fort Belvoir, Strategic Initiatives and Planning Program Manager, 703-805-3390, Marie.b.robinson.naf@mail.mil
- Current Supervisor Reference: Lisa Addison, MWR Academy, Chief Service Culture Training & Development, (520-674-1556), lisa.a.addison2.naf@army.mil
- Co-Instructor Reference: Farrah Santiago, MWR Academy, Instructor - MWR Academy's Financial Management SME Instructor, (210) 837-2629, farrah.m.santiago.naf@army.mil
Availability
Permanent, Telework, Full-time
Day Phone
804-721-6840
Timeline
Training Instructor
MWR Academy
06.2022 - Current
Builder Sales Manager
AusTex Fence & Deck
12.2019 - 07.2022
Head of Sales & Member Services
Austin Technology Council
03.2019 - 12.2019
Training Instructor
MWR Academy
02.2015 - 04.2018
Marketing Coordinator (Commercial Sponsorship Program Manager)
Family & Morale, Welfare, & Recreation
02.2012 - 02.2015
Event & Entertainment Regional Coordinator
Family and Morale, Welfare, & Recreation
02.2011 - 10.2011
Recreation/Sports Specialist
Family & Morale, Welfare, & Recreation
03.2008 - 02.2012
Master's degree - Business Administration (MBA)
Purdue University Global
Bachelor's degree - Criminal Justice
Saint Leo University
Technical or occupational certificate -
Langevin Learning Services
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