Brandon Lanier
JACKSONVILLE
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dock Master
Freedom Boat Club
Jacksonville, FL
06.2020 - Current
- Was the manager for the entire location for 4 out of my 6 years here.
- Managed daily operations of dock activities, ensuring safety and efficiency for all members.
- Oversaw boat maintenance schedules, coordinating repairs and inspections to maintain fleet readiness.
- Developed training programs for new staff, enhancing operational knowledge and service quality.
- Streamlined docking procedures, improving turnaround times and member satisfaction rates.
- Implemented inventory management systems for equipment and supplies, optimizing resource allocation.
- Conducted regular safety drills and compliance checks to uphold industry standards and regulations.
- Collaborated with team members to resolve member inquiries and enhance overall experience at the club.
- Analyzed operational workflows, identifying areas for improvement to increase productivity and efficiency.
- Maintained strong relationships with customers through attentive service and prompt resolution of issues.
- Promoted a positive work environment by addressing employee concerns promptly and fostering teamwork.
- Coordinated emergency response efforts effectively, minimizing damage and ensuring guest safety during adverse weather events.
- Ensured timely repairs for enhanced customer satisfaction by closely monitoring dock maintenance needs.
- Implemented staff training programs, leading to improved performance and increased work proficiency.
- Reduced vessel turnaround time by optimizing docking procedures and coordinating with maintenance teams.
- Performed pre-shift and post-shift inspections of dock equipment.
- Hired and trained 10 new personnel in safety practices, employer policies, performance requirements and job duties.
- Facilitated smooth communication among team members through regular meetings and efficient reporting processes.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
- Prospected for leads to build pipeline and convert to sales opportunities.
Dockhand
Stock island yacht club and marina
Stock island, FL
02.2018 - 11.2020
- Complete pumpouts
- Operate engine throttles and steering mechanisms in order to guide boats on desired courses, to fork lift, fuel pump, slip, etc
- Secure boats to docks with mooring lines, and cast off lines to enable departure.
- Give ice, fuel, and bait to customers
- Clean boats
Maintenance and facilities
Honey lake
Monticello, FL
01.2016 - 01.2017
- Use tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices.
- Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, or the physical condition of buildings does not deteriorate.
- Assemble, install, or repair wiring, electrical or electronic components, pipe systems, plumbing, machinery, or equipment.
- Repair or replace defective equipment parts, using hand tools and power tools, and reassemble equipment.
- Paint or repair roofs, windows, doors, floors, woodwork, plaster, drywall, or other parts of building structures.
- Provide grounds keeping services, such as landscaping and snow removal.
- Perform general cleaning of buildings or properties.
- Test and treat water supply.
Education
Marine engineering, management and seamanship Marine
College of the florida keys
Key west, FL05-2020
Skills
- Quick learning
- Marine safety regulations
- Communication and coordination
- Staff training and development
- Environmental compliance awareness
- Inventory management
- Equipment maintenance
- Vessel management
- Weather monitoring
- Decision-making capacity
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Team leadership
- Adaptability and flexibility
- Self motivation
- Customer relationship management
- Professionalism
Certification
Basic Yamaha technician
Timeline
Dock Master
Freedom Boat Club
06.2020 - Current
Dockhand
Stock island yacht club and marina
02.2018 - 11.2020
Maintenance and facilities
Honey lake
01.2016 - 01.2017
Marine engineering, management and seamanship Marine
College of the florida keys