Dedicated and self-motivated team player, with a proven ability to develop and implement strategies supporting organizational objectives. Respected leader, ability to guide highly diverse individuals focused on accomplishing goals. Charismatic hard working individual, with a desire to strive within the organization.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Circle K
ST CLOUD FLORIDA
05.2023 - Current
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Supervised day-to-day operations to meet performance, quality and service expectations.
Grocery Shopper
Instacart
Orlando
03.2020 - Current
Collaborated with grocery stores to ensure the delivery of efficient, high-quality service
Consistently received positive feedback from guests on performance reviews
Completed on-time deliveries by choosing the best and most efficient routes
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests
Assisted customers with food selection, inquiries and order customization requests.
Delivery Driver
DoorDash
Orlando FL
03.2020 - Current
Utilized my phone as a tool to locate orders within my local area accepted the orders then proceeded to the destination to acquire requested items for customer then proceeded to deliver the items in a timely manner
Security Officer
Loews Hotels
Orlando FL
08.2021 - 08.2022
Tracked, issued and received over 200 keys and security equipment
ID & bag check/security checkpoint
Patrol hotel property and secure all doors, and escort lost individuals
Acquire lost guest items and track in system
CPR and first aid certified
Delivery Driver
SLSCO
Orlando FL
10.2020 - 02.2021
Contractor for the Department of Health as a professional driver delivering Covid-19 test kits, PPE, and other essential needed items to combat Covid
Aircraft Maintenance Administration Specialist
USMC
Marine Corps Air Station Beaufort
05.2017 - 06.2020
Tracked, issued and received over 600 pieces of gear to ensure 100% accountability on a daily basis
Implemented organizational techniques which streamlined the tracking process
Identified flaws with check out process to include lack of materials, and implemented procedures to improve the process
Performed proper management of records by following the Naval Aircraft Maintenance Program
Documented maintenance actions performed on gear to include off station maintenance, preservation, and relinquishment of gear
Sought out personal and professional development opportunities which contributed to overall organizational success while having a heavy workload
Planning and adapting tasks throughout the day while exercising time management skills to accomplish daily workload
Oversaw and delegated duties to three squad leaders, and communicated the course of action
Responsible for accountability of over 200 service members throughout the entirety of the day on a weekly basis
Provided personal assistance to newly joined service members with checking into various entities on the instillation
Customer Service Sales Representative
CVS
Orlando FL
09.2015 - 04.2017
Monitored intake of funds and increased sales by assessing needs of customer with other products
Resupplied shelves with inventory to ensure proper organization and product cycling
Maintained cleanliness among property and surveyed property for upcoming inspections
Customer Service Sales Associate
7-Eleven
Orlando FL
03.2013 - 04.2017
Delegated tasks of the day among other employees
Projected and planned product orders via sales trends
Resupplied and improved organization of stock room, sales floor, and cooled drinks and beverages
Cashier duties and sales promotions
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Configuration Management for Organizational and Intermediate Activities Course -
05.2019
Lean Six Sigma - Yellow belt course -
08.2018
Skills
Lean six sigma yellow belt course
Exceptional organization skills
Attentive to detail
Associate training
Proficient in retail mathematics
Able to work independently
Strong communicator
Time management
Task Delegation
References
FLORENCE CHARAVAY (817) 812 8000
MAE HOLLIDAY (407) 334 7218
DONALD DIETERLE (321) 281 7469
Timeline
Assistant Manager
Circle K
05.2023 - Current
Security Officer
Loews Hotels
08.2021 - 08.2022
Delivery Driver
SLSCO
10.2020 - 02.2021
Grocery Shopper
Instacart
03.2020 - Current
Delivery Driver
DoorDash
03.2020 - Current
Aircraft Maintenance Administration Specialist
USMC
05.2017 - 06.2020
Customer Service Sales Representative
CVS
09.2015 - 04.2017
Customer Service Sales Associate
7-Eleven
03.2013 - 04.2017
Configuration Management for Organizational and Intermediate Activities Course -