Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brandon Lee

Keleyville,CA

Summary

Resourceful and Insightful manager to providing elevated customer service to generate loyal clientele. Dependable with 16 years of experience in the Cannabis Industry.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Ready to help team achieve company goals.

Overview

18
18
years of professional experience

Work History

Budtender

Kure Wellness Inc.
Kelseyville, CA
01.2024 - Current
  • Kept up-to-date records of all transactions in compliance with state regulations.
  • Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
  • Provided excellent customer service by answering questions regarding product usage and benefits.
  • Advised customers on various products such as effects, flavors, potency levels, and prices.
  • Resolved customer complaints in a timely manner to maintain satisfaction ratings.
  • Educated customers on responsible consumption practices such as dosage control and safe storage methods.
  • Verified customer identification to ensure they met age requirements for purchasing marijuana products.
  • Monitored inventory levels and informed management when stock was low or depleted.
  • Conducted regular inventory checks to ensure adequate product availability.
  • Greeted customers with a friendly and inviting attitude.
  • Organized backroom shelves according to item size and category for easy access.
  • Performed daily opening and closing duties including cleaning tasks as assigned.
  • Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
  • Utilized point of sale systems to handle transactions accurately and efficiently.
  • Operated cash registers to process payments from customers.
  • Managed supply restocking, display arrangements and general housekeeping.
  • Weighed and prepared products in order to accurately package and label items for sale.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Mobile Professional Car Detailer

Self-employeed
Northern California
05.2018 - Current
  • Promoted excellent customer service by addressing client concerns promptly and professionally.
  • Kept up-to-date with industry trends and latest car detailing techniques, ensuring our services remained competitive and cuttingedge.
  • Inspected vehicles and equipment for visible damage.
  • Maintained records of cleaning activities.
  • Used specialized cleaning products to remove stains from interior and exterior surfaces.
  • Provided exceptional customer service and addressed customer inquiries.
  • Applied protective coatings to extend the life of vehicle surfaces, providing added value to clients.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Shined vehicle windows and windshields to remove water spots.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Removed dirt and debris from vehicle and equipment interiors.
  • Wiped down and polished interior and exterior surfaces.
  • Performed detailed vacuuming of interior and exterior of vehicles and equipment.
  • Utilized specialized tools and equipment to effectively clean hard-to-reach areas, ensuring a spotless finish.
  • Maintained high-quality standards for detailing services, resulting in repeat customers and positive feedback.
  • Upheld company reputation by consistently delivering exceptional car detailing results meeting client expectations.
  • Adhered to safety protocols during all detailing activities, minimizing accidents and injuries in the workplace.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Efficiently managed inventory of supplies, reducing waste and maintaining adequate stock levels for uninterrupted service provision.
  • Gained expertise in various cleaning materials and chemicals, ensuring appropriate use for each specific task.
  • Gained strong leadership skills by managing projects from start to finish.



Manager / Unarmed Security Officer /Lead Budtender

D&M Compassion Center
Clearlake, CA
10.2013 - 07.2021
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Onboarded new employees with training and new hire documentation.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Controlled costs to keep business operating within budget and increase profits.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Accomplished multiple tasks within established timeframes.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Managed and motivated employees to be productive and engaged in work.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
  • Gained strong leadership skills by managing projects from start to finish.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Examined doors, windows and gates to verify security.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Patrolled parking lots and garages to determine security of vehicles and property.
  • Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.
  • Managed crowd control at large-scale events, effectively preventing any security breaches or incidents while maintaining a positive atmosphere for attendees.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Facilitated educational workshops for staff members to increase overall knowledge of cannabis products and their uses.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Sherwin Williams Painter /Personal Assistant

Brendon - Sherwin Williams Painting Co.
Northern CA.
01.2012 - 03.2013
  • Achieved consistent quality control standards throughout entire workspaces by conducting regular inspections during ongoing projects.
  • Provided exceptional customer service in addressing concerns or changes during the course of projects.
  • Safely operated scaffolding and ladders to complete large-scale jobs efficiently.
  • Performed regular preventive maintenance on tools and equipment to support best quality of work.
  • Followed safety procedures and properly used protective gear while painting.
  • Taped off areas to prevent overspray and other accidents.
  • Repaired drywall and plaster prior to painting.
  • Utilized brushes and rollers to create various textures.
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.

Yard Maintenance Worker

Debbie Nicolini
Lake County, CA
07.2006 - 08.2012
  • Supported clients in achieving sustainable landscaping practices by incorporating native plants into designs where possible.
  • Used customer feedback to make operational improvements.
  • Assisted homeowners in selecting appropriate plants for their specific needs by providing knowledgeable recommendations.
  • Cultivated and replanted trees and plants to maintain landscaping areas.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Prepared soil for planting and sowing.
  • Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
  • Assisted with irrigation system maintenance and repair.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.

Education

High School Diploma -

Middletown High School
Middletown, CA
05.2011

Skills

  • Reliable and Responsible
  • Team Leadership
  • Information Analysis
  • Supply Inventory Management
  • Telephone Etiquette
  • Safety Standards and Protocols
  • Equipment Operation
  • Safety Inspections
  • Calendar and Scheduling Software
  • Communication and Interpersonal Skills
  • Productivity and Time Management
  • Material Transportation
  • Analytical and Critical Thinking
  • Networking
  • Task & Inventory Prioritization
  • Physical Stamina
  • Staff Assistance
  • Goal-Driven

Accomplishments

  • Personal Trainer Workshop certification

Timeline

Budtender

Kure Wellness Inc.
01.2024 - Current

Mobile Professional Car Detailer

Self-employeed
05.2018 - Current

Manager / Unarmed Security Officer /Lead Budtender

D&M Compassion Center
10.2013 - 07.2021

Sherwin Williams Painter /Personal Assistant

Brendon - Sherwin Williams Painting Co.
01.2012 - 03.2013

Yard Maintenance Worker

Debbie Nicolini
07.2006 - 08.2012

High School Diploma -

Middletown High School

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Brandon Lee