Brandon Leigh
College Station,TX
Summary
Organized and results-oriented teacher who excels at seeing big picture and creating plans to achieve objectives. Adept at leveraging data-driven insights and implementing proactive solutions to deliver cost-effective and timely results. Possesses strong communication, customer service and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Guitar Center Lesson Lead/Lesson Planner
12.2023 - Current
- Delivering individual primarily on Piano
- Developing customized lesson plans and materials
- Preparing students for performances and exams
- Assessing and documenting student progress
- Encouraging regular practice and providing practice guidance
- Creating a positive learning environment
- Scheduling lessons and managing the calendar
- Communicating with students and parents about plans and progress
- Maintaining attendance and progress records
- Working with other instructors and staff
- Participating in professional development
- Attending staff meetings and improving the lesson program
- Promoting lesson programs to potential students and parents
- Assisting with in-store events and recitals
- Advising students on purchasing instruments and materials
- Maintaining lesson rooms and equipment
- Using audio and video equipment for lesson documentation.
E-Commerce Personal Shopper/Team Lead
H-E-B
04.2022 - Current
- Consistently exceeding expectations under constant pressure
- Constantly working under strict time restrictions
- Utilized memorization skills for best client speed and experience
- Picking Speed UPH is averaging above 145+
- Answered phone calls and provided solutions
- Solved and overcame technical issues
- Ensured customers are happy and satisfied by helping them understand E-Store Commerce
- Exceeded average knowledge in technology provided
- Collaborated with customers and provided options to suit what fits their needs and budget
- Full-time employee
- New associate trainer.
Supervisor/Asst. Manager
iShine Car Wash & Detail
04.2021 - 06.2022
- Managed the detailing department
- Confirmed the satisfaction of customers
- Opened/Closed the store location
- Learned and became proficient in wash side tunnel mechanics
- Provided and maintained a great work environment for everyone
- Made great relationships with co-workers and customers
- Learned how to process cash transactions by running a cash register
- Performed extensive cleaning and extreme attention to detail
- Had fair automotive knowledge
- Handled incident reports
- Learned how to use company credit and budget for equipment
- Trained new employees
- Executed laborious work in rough weather conditions
- Worked overtime 45-50 hours per week
- Provided safety training and made sure everyone abides by all rules and regulations.
Education
BBA - Marketing
A&M Rellis
Bryan, TX04.2028
Skills
- Engaging Customers in store promotions
- Customer service
- SPEED
- Risk management
- Problem solving
- Results driven
- Critical thinking
- Multitasking
- Learning agility
- Demonstrating technology
- Active listening
- Team player
- Cash management
Achievements
Known for creating and implementing training that expands team member capabilities and instructs users on system utilization & improvement. Complies to rules, creates the standard, and raises the expectation throughout the workplace.
Accomplishments
- Supervised team of over 30 staff members on multiple occasions, work and non-work related.
- Section Leader of a 6A Band section that I led to many awards, such as Exceptional Brass Acknowledgements.
- First Receiver of the Louis Armstrong Jazz Award in Texas in over 20 years
- 3x 6A TJEA Jazz Allstate trumpet player.
- 4x 6A TMEA/TJEA Regional and Area Qualifier
- 4x 6A UIL Solo Contest Exceptional Outstanding Grading
- Led the Klein High School musical pit to several Tommy Tune brass awards.
- Accomplished and relatively known jazz trumpet player in Northern Houston.
- Have held several masterclasses all over the Woodlands TX, and Houston.
Personal Information
Klein High School, Klein, TX, 2021, A&M Rellis, BBA, Accounting, Finance, General Business, Management, Marketing, Marketing
Timeline
Guitar Center Lesson Lead/Lesson Planner
12.2023 - Current
E-Commerce Personal Shopper/Team Lead
H-E-B
04.2022 - Current
Supervisor/Asst. Manager
iShine Car Wash & Detail
04.2021 - 06.2022
BBA - Marketing
A&M Rellis