Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Lindley

Eighty Four,PA

Summary

I am an IT Professional seeking to further my technology skill set including but not limited to computer networking, analytical thinking & creative problem-solving. Able to apply customer service concepts to IT to improve user experience for clients, employees & administration. A dedicated commitment to a team environment dynamic with the ability to contribute expertise & follow leadership directives at appropriate times. I am always providing a forward-thinking mindset to achieve future goals and aspirations within the IT industry.

Overview

3
3
years of professional experience

Work History

I.T Desktop/Help Desk Support

Pomeroy IT Solutions Inc
09.2020 - 01.2024
  • Installed desktop hardware \ drivers
  • Configured IP address \ added printers to the network
  • Applied a ticketing system, Cherwell, to ensure efficiency when troubleshooting with vendors and clients
  • Utilized PXE BOOT to Image thins\desktops to Windows 7 or 10
  • Ran patch cables to ports and switches
  • Used VNC or RDP to take over and helped clients from home mapping network drives
  • Utilized file servers to install applications on desktop

Technology Service desk

Teksystems Dicks sporting goods
07.2021 - 02.2022
  • My Job was taking phone calls and helping customers from resetting passwords, to fixing network outages, or bad ports.
  • The tools I use in my everyday work include Active Directory and System Center Configuration Manager.
  • Rebooting servers and putting orders in for vendors from HP and Dell. I also help with walk-ins when clients come into the building.

Education

High School - undefined

Ringgold Sr. High School
Monongahela, PA
06.2014

Associate Degree - Industrial Technician

Rosedale Technical College
Pittsburgh, PA
11.2016

Associate Degree - Information Technology System Administrator

MyComputerCareer
Indianapolis, IN
10.2020

Skills

  • Routers/Switches
  • HP/Dell/Lenovo
  • Active Directory
  • LAN/WAN
  • Networking & Design
  • Organized
  • Team Player
  • Network Security
  • IPV4/IPV6
  • DHCP/DNS
  • WIFI/WPA2
  • Firewall
  • Udemy Network Certified
  • Ticket Systems
  • Network Printer Installation
  • Port Forwarding
  • Strong Communication
  • Server Installation
  • Windows OS 7/8/10/11
  • Windows Server 2012 R2/2016
  • Virtual Machines
  • VLAN/VPN

Timeline

Technology Service desk

Teksystems Dicks sporting goods
07.2021 - 02.2022

I.T Desktop/Help Desk Support

Pomeroy IT Solutions Inc
09.2020 - 01.2024

High School - undefined

Ringgold Sr. High School

Associate Degree - Industrial Technician

Rosedale Technical College

Associate Degree - Information Technology System Administrator

MyComputerCareer

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Brandon Lindley