Brandon Lockaby
Perry,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Class C Technician
Bridgestone Retail Operations LLC.
Perry, Georgia
03.2024 - Current
- Inspected tire conditions to ensure safety and compliance with industry standards.
- Performed routine maintenance on vehicle systems and equipment for optimal performance.
- Collaborated with team members to troubleshoot and resolve mechanical issues efficiently.
- Performed road tests after completing repairs to verify that the vehicle was operating properly.
- Repaired or replaced defective components such as spark plugs, fuel injectors, brake pads and rotors.
- Inspected tires for wear or damage and rotated them when necessary.
Assistant Manager
Mavis Tire
Perryton, Georgia
06.2023 - 03.2024
- Assisted in training new team members on operational procedures.
- Coordinated inventory management to ensure stock availability and accuracy.
- Engaged with customers to provide exceptional service and address inquiries.
- Implemented safety protocols to maintain a secure work environment.
- Facilitated communication between management and team members for smooth operations.
Service Advisor
Bridgestone Retail Operations LLC.
PERRY, GA
09.2022 - 02.2023
- Handled telephone inquiries regarding appointments and work in process.
- Answered phone calls and responded to questions and concerns.
- Used knowledge of services to recommend additional products and offerings to customers.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Documented and scoped actions taken to resolve issues after service calls.
- Reached out to customers after completed sales to suggest additional service or product purchases.
Retail Parts Professional
Advance Auto Parts
PERRY, GA
08.2011 - 09.2022
- Operated point of sales and parts lookup computer systems.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Received, examined and reshelved returned parts.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Opened crates to replenish stocked items in proper aisles.
- Coordinated and executed daily parts deliveries to local businesses.
- Managed employees and daily assignments.
Retail Service Specialist
O'Reilly Auto Parts
PERRY, GA
11.2021 - 07.2022
- Maintained knowledge of products and services offered and replenished products on sales floor.
- Engaged customers while solving issues and providing solutions with fast and accurate transaction processing.
- Implemented new pricing for special promotions and clearance items, retagged merchandise and changed signage.
- Oversaw cashiers' drawers and payment processing to keep store finances accurate and prevent losses.
- Maintained physical appearance of store with continuous attention to areas such as entryways and restrooms.
- Delegated work to staff, setting priorities and goals.
Parts Puller
Global Parts Distributors L.L.C.
03.2014 - 10.2014
- Responsible for delivering parts to various local businesses
- Greet customers and ascertain customer needs
- Recommend, select, and obtain merchandise based on customer needs
- Explain use and proper care of merchandise
- Compute sales prices, total purchases and process payments
- Inventory stock and requisition new stock
- Watch for and recognize potential security risks and thefts; worked toward prevention of such issues
- Maintain cleanliness and organization of store front and backstock
- Complete order receipts
- Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise
- Prepare merchandise for shipping
- Maintain records of all out-going orders
Education
Diploma -
Perry High school
05.2006
Skills
- Customer Service
- Handling Customer Complaints
- Listening Skills
- Computer Skills
- Attention to Detail
- Upbeat and Positive Personality
Timeline
Class C Technician
Bridgestone Retail Operations LLC.
03.2024 - Current
Assistant Manager
Mavis Tire
06.2023 - 03.2024
Service Advisor
Bridgestone Retail Operations LLC.
09.2022 - 02.2023
Retail Service Specialist
O'Reilly Auto Parts
11.2021 - 07.2022
Parts Puller
Global Parts Distributors L.L.C.
03.2014 - 10.2014
Retail Parts Professional
Advance Auto Parts
08.2011 - 09.2022
Diploma -
Perry High school