Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Lockhart

Ruskin

Summary

Dynamic coaching professional with a proven track record in driving team success and fostering individual growth through tailored training programs. Expertise in strategic planning, performance analysis, and motivational techniques enhances the ability to achieve measurable improvements and elevate team dynamics. Recognized for adaptability, reliability, and a steadfast commitment to results, leveraging strong interpersonal skills to build rapport and facilitate collaboration. Prepared to assume a coaching role that emphasizes continuous development and the achievement of collective goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Driver

Uber
08.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Coach

Walmart
10.2004 - 08.2023
  • Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement business solutions; and communicating business objectives to teams effectively.
  • Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs); ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high quality customer experience.
  • Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and assisting in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sales; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business area.
  • Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting clear expectations; providing associate recognition; communicating expectations consistently and effectively; ensuring diversity and inclusion awareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
  • Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
  • Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

Express Courier

FedEx
05.2010 - 06.2013
  • Delivery and Pick-up:
  • Delivering packages to various addresses, following routes and schedules, and picking up packages as needed.
  • Vehicle Operation:
  • Safely operating a FedEx delivery vehicle, which may include box trucks, tractor-trailers, or other vehicles.
  • Package Handling:
  • Loading, unloading, preparing, and inspecting packages, including those that may be heavy or bulky.
  • Customer Service:
  • Providing courteous and efficient delivery service, potentially interacting with customers, and handling inquiries or complaints.
  • Documentation:
  • Completing logs, reports, and using handheld devices to document deliveries and track shipments.
  • Safety and Compliance:
  • Adhering to FedEx safety standards, DOT regulations, and maintaining a clean Motor Vehicle Record.

Education

Master's degree - Theology and Culinary

River University
Tampa, FL
05-2026

High school diploma - undefined

Fort Pierce Westwood High School
Fort Pierce, FL
05.2004

Skills

  • Process Improvement (10 years)
  • Inventory Control (10 years)
  • Strategic Planning (10 years)
  • Customer service
  • Leadership
  • Communication skills
  • Budgeting (10 years)
  • Sales
  • Mentoring (10 years)
  • Pricing (10 years)
  • Profit & Loss (10 years)
  • Merchandising (10 years)
  • Relationship management
  • Recruiting (10 years)
  • Team Management (10 years)
  • Time management
  • Problem-solving
  • Punctual and reliable

Certification

Food Safeserv Manager

Timeline

Driver

Uber
08.2023 - Current

Express Courier

FedEx
05.2010 - 06.2013

Coach

Walmart
10.2004 - 08.2023

High school diploma - undefined

Fort Pierce Westwood High School

Master's degree - Theology and Culinary

River University

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