Summary
Overview
Work History
Education
Skills
Software
Timeline
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Brandon Lockhart

Winchester,KY

Summary

Dynamic Warehouse Supervisor with proven expertise at G&J Pepsi in shipping and receiving management. Recognized for enhancing operational efficiency and mentoring teams to exceed performance targets. Skilled in inventory control and committed to workplace safety, fostering a culture of excellence and accountability. Strong communicator with a focus on relationship building and problem-solving.

Overview

11
11
years of professional experience

Work History

Warehouse Supervisor

G& J Pepsi
03.2020 - Current
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised warehouse operations by managing employees during shifts.
  • Oversaw daily operations and shipping and handling processes.
  • Managed merchandise inventory transactions.
  • Operated warehouse material handling equipment correctly to move loads.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Maintained high levels of accuracy in daily operations.
  • Supported production workers in meeting goals without compromising safety and compliance.
  • Supervised shipping and handling operations.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Used warehouse management software to reconcile daily inventory.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.

Manager

Bd's Mongolian Barbeque
06.2017 - 02.2019
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed and motivated employees to be productive and engaged in work.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Developed detailed plans based on broad guidance and direction.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Launched quality assurance practices for each phase of development
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Key Holder Supervisor

Old Chicago Pizza
08.2014 - 04.2017
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Completed store opening and closing procedures.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Counted out cash drawers and balanced totals.
  • Rotated stock according to dates and protocols.
  • Processed cash, credit, debit, and check payments.
  • Received and counted money.
  • Opened inventory boxes and restocked shelves.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Trained and supervised new employees to apply best practices in customer service and store operations.

Education

No Degree - Computer Science

Sullivan University
Lexington, KY
06-2014

Skills

  • Shipping and receiving management
  • Associate training
  • SOP maintenance
  • Order picking and processing
  • Shipping and receiving operations
  • Stock control
  • Operations management
  • Strategic planning
  • Problem-solving
  • Staff training
  • Team leadership
  • Employee training
  • Budget management
  • Warehouse safety
  • Safety procedures
  • Coaching and mentoring
  • Multitasking and organization
  • Pick planning
  • Task delegation
  • Verbal and written communication
  • Attention to detail
  • Relationship building
  • Warehouse organization
  • Customer service
  • Record keeping

Software

Excel

Word

Timeline

Warehouse Supervisor

G& J Pepsi
03.2020 - Current

Manager

Bd's Mongolian Barbeque
06.2017 - 02.2019

Key Holder Supervisor

Old Chicago Pizza
08.2014 - 04.2017

No Degree - Computer Science

Sullivan University

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Brandon Lockhart