Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Logan

Monterey Park,CA

Summary

Hardworking repair professional with 8+ years of experience working on different types of appliances. Knowledgeable about completing regular maintenance and specific repairs with accuracy and care. Strong troubleshooting and time management skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Appliance Repair Technician

Paradise Appliance Repair
06.2021 - 11.2023
  • Facilitated repairs by disassembling defective and broken equipment.
  • Educated customers on use, care and adjustments of appliances.
  • Ordered parts and maintained adequate inventory.
  • Disassembled, repaired and reassembled equipment in good working order.
  • Worked on all Whirlpool brands, Sub Zero, Wolf, Samsung, LG, GE, Frigidaire (Electrolux) and most older brand appliances.
  • Diagnosed issues with appliances and made repairs.
  • Gave accurate and detailed quotes to customers prior to starting work.
  • Tested completed work and verified functionality of all appliances.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Checked in on past customers and completed repairs to maintain satisfaction and perform routine preventive maintenance on appliances.
  • Skilled at working independently and collaboratively in a team environment.

Appliance Repair Technician

Ash Appliance
11.2014 - 06.2021
  • Facilitated repairs by disassembling defective and broken equipment.
  • Educated customers on use, care and adjustments of appliances.
  • Ordered parts and maintained adequate inventory.
  • Disassembled, repaired and reassembled equipment in good working order.
  • Worked on all major and non major appliances. ( all brands old and new )
  • Diagnosed issues with appliances and made repairs.
  • Gave accurate and detailed quotes to customers prior to starting work.
  • Tested completed work and verified functionality of all repaired appliances.
  • Checked in on past customers and completed repairs to maintain satisfaction and perform routine preventive maintenance on appliances.
  • Maintained inventory of repair supplies worth over $4000, keeping detailed records to prevent disruptions in work.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.
  • Cultivated interpersonal skills by building positive relationships with others.

Dishwasher/Line Cook

Bo-Beau Kitchen + Roof Tap
02.2014 - 11.2014
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Followed supervisor instructions to complete tasks on time.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.

Sales Associate

The Healing Center
02.2013 - 01.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Monitored customers for signs of security concerns and escalated issues to management.

Clerk

Venice Green Door
12.2009 - 11.2012
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Produced high-quality communications for internal and external use.
  • Processed documents and materials to disseminate information to appropriate parties.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Issued invoices and followed up on outstanding payments to remind clients to pay on time.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Purchased and maintained office supplies.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Supported staff on special assignments and ad hoc projects.
  • Monitored and tracked budgets and expenses.

Key Holder Leader

San Gabriel Transit Inc.
07.2008 - 10.2009
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Managed customer needs and delegated tasks to employees for optimal coverage.
  • Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Implemented loss prevention strategies to minimize store shrinkage.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.

Education

EPA Certified - Type 1- Servicing Small Appliances

Mainstream Engineering Corp.
Online
09.2021

Schurr High School
Montebello, CA

GED -

La Causa Youth Build
Los Angeles, CA

Career Planning

Los Angeles County Office of Education
Carson, CA

Job Preparation Certificate - Job Preparation

Youth Employment Internship Program
Los Angeles, CA
06.2007

Skills

  • Performing Maintenance
  • Electrical Understanding
  • Diagnosing Problems
  • Troubleshooting Faults
  • Managing Schedules
  • Training Junior Team Members
  • Schematic Reading
  • Repairing Units
  • Parts Replacement
  • Specializing in all major and non major
  • Soldering Skills
  • Repair Cost Estimation
  • Appliance Repair

Timeline

Appliance Repair Technician

Paradise Appliance Repair
06.2021 - 11.2023

Appliance Repair Technician

Ash Appliance
11.2014 - 06.2021

Dishwasher/Line Cook

Bo-Beau Kitchen + Roof Tap
02.2014 - 11.2014

Sales Associate

The Healing Center
02.2013 - 01.2014

Clerk

Venice Green Door
12.2009 - 11.2012

Key Holder Leader

San Gabriel Transit Inc.
07.2008 - 10.2009

EPA Certified - Type 1- Servicing Small Appliances

Mainstream Engineering Corp.

Schurr High School

GED -

La Causa Youth Build

Career Planning

Los Angeles County Office of Education

Job Preparation Certificate - Job Preparation

Youth Employment Internship Program

Similar Profiles

CREATE PROFILE
Brandon Logan