Brandon Lopez
Fresno,CA
Summary
Well-qualified Radio Dispatcher with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Experienced Infantryman Sergeant offering 4+ years of experience with United States Army. Solid communication, planning and problem-solving abilities. Outstanding team collaboration and leadership skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Radio Dispatcher
City Of Fresno
Fresno, CA
07.2018 - 05.2025
- Dispatch Public Safety Officers, Operations Officers, and EMS to different calls with varying levels of importance.
- Monitor CCTV footage and Access Control Systems throughout airport and conduct investigations on incidents.
- Monitor different radio frequencies and phone lines and answer calls received in an efficient manner.
- Monitoring and ensuring that all airport employees are following proper procedures in compliance with TSR 1542 and airport rules.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
US Army Infantryman
US Army
Bakersfield, CA
04.2019 - Current
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
- Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
Administrator
Synergy Companies
Fresno, CA
09.2025 - Current
- Streamlined office procedures to enhance operational efficiency and reduce processing times.
- Managed scheduling and resource allocation for various administrative functions across departments.
- Trained and mentored junior staff on best practices for administrative tasks and software usage.
- Developed comprehensive reports to support decision-making processes for management initiatives.
- Led cross-functional meetings to identify process improvements and implement strategic changes effectively.
Education
No Degree - General Education
Fresno City College
Fresno, CA05.2025
Skills
- De-Escalating Conflicts
- Safety Guidelines
- Training Expertise
- Briefing Leadership
- Customer Relationship Management
- Prioritizing Calls
- Database Updates
- Radio Traffic Monitoring
- Maintain Records
- Report Writing
Certification
- Combat Lifesaver Training - 2021
- CPR Training - 2023
Timeline
Administrator
Synergy Companies
09.2025 - Current
US Army Infantryman
US Army
04.2019 - Current
Radio Dispatcher
City Of Fresno
07.2018 - 05.2025
No Degree - General Education
Fresno City College