Brandon Lozano

Abercrombie & Fitch

09.2020 - Current

A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience.
Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million dollar business. Utilize applied learning to evolve as a business leader and improve store results.
Key Holder leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.
Manage daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Oversaw store operations by doing Visuals for Store Presentation and Sales Floor Supervision
Trained and supervised new employees to apply best practices in customer service and store operations.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Multi-faceted role that merges business strategy, operations, creativity, and people management
Key Holders leverage their creative expertise through floorset updates, styling recommendations and product knowledge
Talent leaders, driving everything from recruiting and training to engagement and development
Show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers

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