Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Lucero

Denver,CO

Summary

Assistant General Manager with expertise in daily operations oversight and team management. Proven track record of enhancing productivity and operational efficiency. Strong leadership and customer service skills contribute to improved team performance. Focused on creating positive work environments that drive business success.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Hops N Drops
Broomfield, CO
10.2024 - 04.2025
  • Monitored progress by establishing plans, budgets and measuring results.
  • Ensured compliance with company policies, procedures, and regulations.
  • Analyzed sales data to identify trends and opportunities for growth.
  • Managed and mentored staff to carry out operational directives with high productivity and accuracy.
  • Monitored inventory levels and placed orders for new stock as needed.
  • Oversaw daily operations, ensuring efficiency and compliance with company standards.

Manager

Red Lobster
Wheat Ridge, CO
10.2023 - 10.2024
  • Developed efficient schedules to ensure adequate staffing during high-volume periods.
  • Processed liquor, produce, and product orders to meet operational demands.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Implemented inventory control measures to optimize stock levels and minimize waste.
  • Managed daily operations, including opening, closing, and mid shifts.

Cook, Host, Server,bartender

Red Lobster
Wheat Ridge, CO
03.2002 - 10.2024
  • Greeted and welcomed guests with warmth and enthusiasm upon arrival.
  • Anticipated guest needs to ensure memorable dining experiences.
  • Proactively addressed requests to enhance patron satisfaction.
  • Prepared cold beverages to match guest orders while managing takeout operations.
  • Executed timely preparation of piping hot food, ensuring all special requests were fulfilled.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Adhered to food safety standards when storing and preparing foods.

Education

GED -

Klahowya Secondary School
Seabeck, WA
06-2015

Skills

  • Inventory management and supply chain
  • Sales analysis and budgeting
  • Staff training and coaching
  • Regulatory compliance and efficiency
  • Customer service and team development
  • Workflow coordination and scheduling
  • Team collaboration
  • Multitasking skills

Certification

  • serve safe certified

Timeline

Assistant General Manager

Hops N Drops
10.2024 - 04.2025

Manager

Red Lobster
10.2023 - 10.2024

Cook, Host, Server,bartender

Red Lobster
03.2002 - 10.2024

GED -

Klahowya Secondary School

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